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I have an Alcatel Idol 4S with windows 10 and when it is not being used the battery drains completely in one day. What is causing this?
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Seeing as we seem to be having very similar issues that started around the same time, I am sure it has something to do with software. Last night, I just kept using my phone well after I got the critical low battery alert. It stayed at 6% the rest of the night without dying. Obviously, it is not reading the correct battery level. Hopefully, someone at Microsoft is checking these threads and does something about it.
Seeing as we seem to be having very similar issues that started around the same time, I am sure it has something to do with software. Last night, I just kept using my phone well after I got the critical low battery alert. It stayed at 6% the rest of the night without dying. Obviously, it is not reading the correct battery level. Hopefully, someone at Microsoft is checking these threads and does something about it.
I have the same experience for ca. half a year, using it in cold conditions the camera or doing a lot w the phone battery level always drops to 6% which can be fixed by just connecting it shortly to a charger or powerbank which immediately restores the old battery level
My Alcatel idol 4s,
Just drained the battery on it's own , got very hot, exactly. One year after first use.bought 2, both can not be used as phones, no help from Microsoft or Alcatel. I threw away Windows pc, cellphone, and now using any program, but not Windows or Microsoft. .Bye Microsoft for every. We had enough of your jokes.
I have a similar problem but my battery level will go from 100% to low battery warning in about 15 minutes. Strangely, when I plug in the charger, within just a few minutes, it shows 100% charged again. It just started doing this right after the last OS update (version 1709. Build 10.0.15254.544). I believe that my issue may be related to the OS update. I have followed the suggested tips and shut down apps running in background, even tried running in battery saver mode but none of that seems to have an impact.
Or, could it be that the battery is near end of life and needs to be replaced?
I have a similar problem but my battery level will go from 100% to low battery warning in about 15 minutes. Strangely, when I plug in the charger, within just a few minutes, it shows 100% charged again. It just started doing this right after the last OS update (version 1709. Build 10.0.15254.544). I believe that my issue may be related to the OS update. I have followed the suggested tips and shut down apps running in background, even tried running in battery saver mode but none of that seems to have an impact.
Or, could it be that the battery is near end of life and needs to be replaced?
