Windows 10 update crashes my computer

Anonymous
2018-01-26T05:55:33+00:00

I ran this computer just fine fine for several years, including a long while after I installed Windows 10 as suggested.  I had very few problems at all until last fall.  Then Windows 10 auto-updates started crashing my computer.  I have spent countless hours researching & testing things, running all the troubleshooters, running diagnostics.  I've tried so many things to stop this over the past 6 months, & now I'm afraid I'm screwed.   After every update I can recall since last fall (2017), The computer booted up just fine & appeared to be perfectly fine.  I could open & run any program just fine.  No troubles.  But, 3-10 minutes into using the computer, whatever I clicked on next would not work.  There would be no response at all.  I could still click on some things, but others wouldn't respond.  Gradually, if I continued to try to click on things, they would all not respond & the computer would completely freeze.  I would reboot & it would happen over and over until I gave up & started trying to solve the problem by troubleshooting & reading blogs...anything I could do to solve it.  Every time, which by now has been about 15, I would wind up having to revert to an earlier build.  Once I did that, everything worked perfectly.....until Windows 10 forced another update.  Then it all started over again.  Two weeks ago, an update happened, & I reverted back, but then it did it again 2 days later.  Then again the next day.  I reached Microsoft support on the phone, but they just said: "your computer is not compatible.  Our developers can't know all the old drivers out there, so we can't help you".  I asked if they would help me just turn off the auto updates, which I used to be able to do.  He said No.  My computer is a Gateway FX6840, Intel(R) Core(TM) i7 CPU   870 @ 2.93GHz, 4.00 GB RAM, 64-bit Operating System, x64-based processor.  Yesterday, the PC updated again, but this time they have removed the ability for me to revert back to a previous working version.  I'm hoping I'm not screwed, because I have several cryptocurrency nodes (not bitcoin, no I'm not rich) that have wallets on them & I'd prefer not to rebuild all of that if I can avoid it.  Nor do I want to re-install the many programs I have loaded with all my settings and custom menus, addons, etc. in place by doing a clean install.  I don't have alot of money, so the little I have, I'd like to not lose or have to build back from scratch.

Is there anybody out there who can help me, or point me in the right direction?  I'm leary of those support companies that want a fee, then pipe in and take over doing God knows what to my computer.  

Thanks in advance for your help.  Signed 52 year old dude who built his 1st PC from scratch in 1990, but is lost with this new stuff.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-08-16T08:32:10+00:00

    There are 2 principles involved:

    1. Hardware and software should simply not become obsolete because Microsoft decides they should be.
    2. If 1 is unavoidable then the operating system upon which this obsolescence was not an issue should continue to exist and to be supported.

    The future for Microsoft is bleak if it cannot see beyond the short term gain of increased dividends on its shares in the manufacturers of hardware and software after its tyrranical insistence upon OS changes which enforce obsolescence.

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  2. Anonymous
    2018-08-21T20:09:22+00:00

    I know this thread is a bit on the old side as it is now the end of Aug 2018,  

    Firstly I want to give a background on this,  so when Microsoft released the upgrade from windows 7, 8, & 8.1 to windows 10 i did not initially like it,  then after a few updates it was running perfectly and I loved it.   How ever my Motherboard died on my gaming rig (was still under warrenty so i sent it in for repair but they had to send me a new board) so with a new board eventhough prior to me sending the old one to asus i was assured by both Microsoft and Asus that I would be able to reinstal windows 10,  riiiight guess everyone forgot how it ties into the hardware now.  anyways so I had to go back to my windows 7 for a bit eventhough i could have ran windows 10 but with water marks and I woudlnt be able to personalize it.

    So after running win 7 on both my son and my pc for a couple years I recently just baught him and I both legit windows 10 single pc use keys (the prcie was unbeatable),  since then i installed it on both machines (had to keep installing and reinstalling like three times cuase for some reason there was an issue after issue with the installations where things would not work correctly program wise),  at any rate managed to get things "FUNCTIONAL" enough where we coudl do things and play our games or what have you.  

    all of a sudden I get the 2018 update, and nothing but crashes after crashes, on my rig n e ways not so much my sons that I know of yet

    its like anytime there is a windows update my system freezes up prior to even downloading the update

    steps i did before i came to the conclusion that its windows

    1. tried a clean instal of windows including all updated vid and audio and mobo drives, (all drivers were cleanly installed meeaning old one or windows versions were uninstalled system rebooted taken offline and reinstalled wiht standalones)

    2.Ran cleaners (c-cleaner as well), disk defrags or optimzations, changed pwoer settings, changed processor usage in ms config from 1 to 8cores (yeah im running a big daddy), 

    1. took my entire rig apart including processor, and reseated and reinstalled every piece of hardware and reset drivers and windows again
    2. installed new ram stix both reading as fine 
    3. again messed wiht settings

    I then noticed that after a freeze and i rebooted i checked windows update and noticed there was a update pending a download,  still not putting 2&2 together,  and jsut for hahas, I tried to do the exact same things i was doing again and again freeze, again another update

    anyways just happened to me again 

    none of these issues of freezeing up prior to a windows update were happening prior to the April 2018 update

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  3. Anonymous
    2018-08-21T20:15:44+00:00

    Also to those of you who want to turn wndows updates off, you may be able to do so by typing "services" (with out quotes) inot the search box, run it as admin, in that list are two things for windows updates you may be able to disable both of them.  I am not a hundred percent on that and I have not confirmed nor tried it myself.

    there may also be a command line you could type into cmd,  but again not a hundred percent on that.

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  4. Anonymous
    2018-08-21T20:26:38+00:00

    Also to those of you who want to turn wndows updates off, you may be able to do so by typing "services" (with out quotes) inot the search box, run it as admin, in that list are two things for windows updates you may be able to disable both of them.  I am not a hundred percent on that and I have not confirmed nor tried it myself.

    there may also be a command line you could type into cmd,  but again not a hundred percent on that.

    You could use Winaero Tweaker to stop Windows Update & or driver updates from Windows Update ---

    https://winaero.com/comment.php?comment.news.1836

    Windows Update ---

    https://winaero.com/blog/how-to-disable-windows-update-in-windows-10-rtm/

    Driver Updates ---

    https://winaero.com/blog/how-to-turn-off-driver-updates-in-windows-update-in-windows-10/

    It works for me with no problems.

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  5. Anonymous
    2018-09-02T07:46:40+00:00

    This is the same thing thats happening to my DELL. An update was forced last night and then my laptop has crashed and i can't get it to restart. I've tried troubleshooting but so far not successful. Any help?

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