Windows 10 update crashes my computer

Anonymous
2018-01-26T05:55:33+00:00

I ran this computer just fine fine for several years, including a long while after I installed Windows 10 as suggested.  I had very few problems at all until last fall.  Then Windows 10 auto-updates started crashing my computer.  I have spent countless hours researching & testing things, running all the troubleshooters, running diagnostics.  I've tried so many things to stop this over the past 6 months, & now I'm afraid I'm screwed.   After every update I can recall since last fall (2017), The computer booted up just fine & appeared to be perfectly fine.  I could open & run any program just fine.  No troubles.  But, 3-10 minutes into using the computer, whatever I clicked on next would not work.  There would be no response at all.  I could still click on some things, but others wouldn't respond.  Gradually, if I continued to try to click on things, they would all not respond & the computer would completely freeze.  I would reboot & it would happen over and over until I gave up & started trying to solve the problem by troubleshooting & reading blogs...anything I could do to solve it.  Every time, which by now has been about 15, I would wind up having to revert to an earlier build.  Once I did that, everything worked perfectly.....until Windows 10 forced another update.  Then it all started over again.  Two weeks ago, an update happened, & I reverted back, but then it did it again 2 days later.  Then again the next day.  I reached Microsoft support on the phone, but they just said: "your computer is not compatible.  Our developers can't know all the old drivers out there, so we can't help you".  I asked if they would help me just turn off the auto updates, which I used to be able to do.  He said No.  My computer is a Gateway FX6840, Intel(R) Core(TM) i7 CPU   870 @ 2.93GHz, 4.00 GB RAM, 64-bit Operating System, x64-based processor.  Yesterday, the PC updated again, but this time they have removed the ability for me to revert back to a previous working version.  I'm hoping I'm not screwed, because I have several cryptocurrency nodes (not bitcoin, no I'm not rich) that have wallets on them & I'd prefer not to rebuild all of that if I can avoid it.  Nor do I want to re-install the many programs I have loaded with all my settings and custom menus, addons, etc. in place by doing a clean install.  I don't have alot of money, so the little I have, I'd like to not lose or have to build back from scratch.

Is there anybody out there who can help me, or point me in the right direction?  I'm leary of those support companies that want a fee, then pipe in and take over doing God knows what to my computer.  

Thanks in advance for your help.  Signed 52 year old dude who built his 1st PC from scratch in 1990, but is lost with this new stuff.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-07-09T05:09:11+00:00

    SAME STORY!!!!!!!!

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  2. Anonymous
    2018-07-06T09:04:42+00:00

    Chromebooks are great but they are not fast enough for Messenger video chat. I have 3 chromebooks and god knows how many pcs.

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  3. Anonymous
    2018-07-05T21:31:26+00:00

    A. User: we are NOT all computer techs who can diagnose our system and figure out what's wrong, and if our computer was working fine before the forced windows update why would you take the leap and say our computers have something amiss?  that WE have to fix what MS messed up?  the only problems I ever have is with the forced upgrades and I'm really tired of having my computer hijacked.... and now, likely completely broken since it won't come back on after the last confounded update.

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  4. Anonymous
    2018-06-24T05:57:58+00:00

    in this case system restore worked for me and now i am not going to install further updates unless i am completely sure about it.

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  5. Anonymous
    2018-06-13T22:57:38+00:00

    The Windows 10 crashed my desktop and to keep from losing critical data that I hadn't backed up in a month or so, I had to hire a tech to come to my house who charged me $200 for 4 hours of work to recover the critical data. Not to mention all the other data I lost that is now irretrievable. He had to completely reinstall Windows 10 so I lost every setting in Office 365 including all my email contacts. I had to reset all my email accounts in Outlook. The worst of all was I lost my AutoCad LT 2014 version and I can't find my software disks so I had to get a trial version of AutoCad 2019 which they will want me to start paying $50 a month for.

    If anyone out there is putting together a class action lawsuit to try and recover all their costs and value of man hours expended on their crappy forced updates, I want to be the first one to sign up. Microsoft better start manning up and compensating people for all the crap they put them through for no good reason. My computer was working great until they forced an update on me. I hope the ones responsible for all this waste will face retribution for creating such unstable software and useless updates. Just my 2 cents that cost me about $3,000 so far.

    Brad in Cincinnati

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