Windows 10 has a feature that allows end-users to reset the operating system in the event that they want to start over 100% back to factory defaults or, just reinstall the operating system yet keep all your files. The feature is called Reset this PC and it’s extremely handy if you’re experiencing stability or performance issue. Resetting your device won’t uninstall your current build. This is because of resetting, as a function,
aims to reinstall the default state of your PC’s current version.
To assist you with your concern, we recommend that you try to reset your PC using the Windows environment option or the WINRE (Windows Recovery Environment) mode. To do this, follow the steps below:
- In the Search box, type Settings and press Enter.
- Click on Update & Security.
- In the left pane, select Recovery.
- Now in the right pane, under Reset this PC, click on Get Started.
- Follow the on-screen instructions carefully.

If the “Reset” function doesn’t work in the operating system. You can try the WINRE (Windows Recovery Environment) mode. To do this, follow the steps below:
- Click “Recovery” then select “Advanced startup”.
- Click “Restart now”, the operating system will reboot into WINRE (Windows Recovery Environment) mode.
![](https://learn-attachment.microsoft.com/api/attachments/c73a15e3-f5d2-4b9a-9243-1a40347d4ec5?platform=QnA
3. Select “Troubleshoot”.
![](https://learn-attachment.microsoft.com/api/attachments/ad4dd6e4-1c6b-45b0-b66a-fb48653870a7?platform=QnA
4. Select "Reset t his PC".
![](https://learn-attachment.microsoft.com/api/attachments/d6c89bd7-58d5-44c3-86e8-4f3b7603590f?platform=QnA
Let us know if you need further assistance.