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Trying to buy a game off Microsoft Store but it keeps giving me that message.
Moved from: Windows / Apps on Windows 10 / Other Windows apps / Entertainment
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Dominique,
A possible reason why you're getting the error message: We’re having trouble processing your payment and we’d like to get it sorted outis due to corrupted user profile. We recommend that you contact Microsoft Store Sales and Customer Support to address this matter. You'll see the contact number on this link under Microsoft Store Sales and Customer Support.
Don't hesitate to post back should you have any other concerns.
I tried doing what was stated In the above and it didn't work. before trying this I managed to get a 1 dollar charge from Microsoft but nothing happened. I find the support around this issue really bad.
I cant buy v bucks
I cant buy v bucks
Same here, did you find out a way to solve this.
Same it wont let me get vbucks
