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Trying to buy a game off Microsoft Store but it keeps giving me that message.
Moved from: Windows / Apps on Windows 10 / Other Windows apps / Entertainment
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Dominique,
A possible reason why you're getting the error message: We’re having trouble processing your payment and we’d like to get it sorted outis due to corrupted user profile. We recommend that you contact Microsoft Store Sales and Customer Support to address this matter. You'll see the contact number on this link under Microsoft Store Sales and Customer Support.
Don't hesitate to post back should you have any other concerns.
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This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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