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Trying to buy a game off Microsoft Store but it keeps giving me that message.
Moved from: Windows / Apps on Windows 10 / Other Windows apps / Entertainment
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Dominique,
A possible reason why you're getting the error message: We’re having trouble processing your payment and we’d like to get it sorted outis due to corrupted user profile. We recommend that you contact Microsoft Store Sales and Customer Support to address this matter. You'll see the contact number on this link under Microsoft Store Sales and Customer Support.
Don't hesitate to post back should you have any other concerns.
i have the same problem when i'm trying to subscribe to game pass 14day trial. and it's free... however same thing happens when i try to purchase other games. in fact i've changed my location to US even though i live in Georgia, because in Georgia game pass, sea of thieves and other stuff is not available at all. so i write my credit card info and in the 'postal code' line i just write a random American postal code. i've seen people doing this in case something is not available in their country but they havent faced this issue. first of all why shouldnt gamepass be available in every country?...
No bro i trided contact tho
Same it wont let me get vbucks
I cant buy v bucks
Same here, did you find out a way to solve this.
