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Trying to buy a game off Microsoft Store but it keeps giving me that message.
Moved from: Windows / Apps on Windows 10 / Other Windows apps / Entertainment
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Dominique,
A possible reason why you're getting the error message: We’re having trouble processing your payment and we’d like to get it sorted outis due to corrupted user profile. We recommend that you contact Microsoft Store Sales and Customer Support to address this matter. You'll see the contact number on this link under Microsoft Store Sales and Customer Support.
Don't hesitate to post back should you have any other concerns.
I can't pay forza horaizen 4 ultimet edision
No me deja comprar en xbox live
Or that they're not American. I'm in Canada, and have never been able to purchase anything through the MS Game store (such as removing the annoying ads that appear after two or three levels.) which is absurd.
My guess is if you have a non US address you're S.O.O.L.
It's the 21st bloody century, why are Canadians not allowed to make purchases? Get up to speed Microsoft!!
