We’re having trouble processing your payment and we’d like to get it sorted out?

Anonymous
2017-10-18T20:35:55+00:00

Trying to buy a game off Microsoft Store but it keeps giving me that message. 

Moved from: Windows / Apps on Windows 10 / Other Windows apps / Entertainment

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-10-20T22:01:11+00:00

Hi Dominique,

A possible reason why you're getting the error message:  We’re having trouble processing your payment and we’d like to get it sorted outis due to corrupted user profile. We recommend that you contact Microsoft Store Sales and Customer Support to address this matter. You'll see the contact number on this link under Microsoft Store Sales and Customer Support.

Don't hesitate to post back should you have any other concerns.

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  1. Anonymous
    2018-06-01T23:27:26+00:00

    I keep trying to buy something and it always says this,Help me

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  2. Anonymous
    2018-05-02T14:55:46+00:00

    why are you guys wasting money on vbucks anyway? If you must buy this crap, buy an XBOX gift card from amazon then put in the code into your account. then u can use the $ from your microsoft wallet... I still don't think you should waste money on stupid vbucks though.

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  3. Anonymous
    2018-05-02T04:20:49+00:00

    Did you figure this out?

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  4. Anonymous
    2018-05-02T03:37:48+00:00

    Hiw do i fix this

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