Inaccessible Boot Device error in Windows 10

Anonymous
2018-01-09T16:46:16+00:00

I manage multiple computers running Windows 10 Pro 64-bit with the latest Current Branch and recently had multiple computers randomly startup with this BSOD: Inaccessible Boot Device.

I have tried everything:

https://www.windowscentral.com/how-fix-update-causing-inaccessible-boot-device-error-windows-10

Which recommends deleting registry keys and install packages, though no pending installs could be found

SFC /SCANNOW - No corruption found

CHKDSK /R - Some minor issues corrected

BOOTREC - Scan OS shows 0 windows installations

FIXBOOT - Successful, but this tool finally made the entire process fail without being able to get to the recovery environment, just boots to the legacy screen and shows options for safe mode, but those fail too.

I am at my wits end, because I find thousands of websites and desperate users and admins, but the only fix that works is to clean install. I can't clean install the whole company. This is insane, there has to be a better known cause / fix out there...

*Modified title for accuracy*

*Original title: Inaccessible Boot Device error - cause? fix?*

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-01-17T17:16:49+00:00

WIN 10 BSOD FIX - Inaccessible Boot Device - THIS WORKS!  I Just Repaired 2 computers that went down at the same time last night on 1/16/18

Good Afternoon Bobby,

Here is the fix I came across from another kind IT tech, please see below.  Credits go to them, I'm just forwarding so everyone can finally get their computers back up and running.

Boot Windows 10

Go to Repair

Go to Tools/Options to get a command prompt.

Confirm the drive letter for the Windows image. Usually D: –> dir d:

Run the following to view the installed packages which will also show a date of install.

Dism /Image:D:\ /Get-Packages

Find the package(s) that were just installed by date. Run the following command on the last installed package:

example: dism.exe /image:d:\ /remove-package /packagename:Package_for_KB4014329~31bf3856ad364e35~amd64~~10.0.1.0

Reboot.

The patch that caused my issue was from 1/6/18 or 1/10/18     Remove the latest windows update entry with Rollup Fix in it's name.  Once complete, close command prompt, turn off computer.  Power back up.  You should be back into WIN10.

If you still receive BSOD, rinse and repeat with the next latest update, try it again.  You'll eventually boot right back into WIN10.

I hope this helps.

Have a great day.

Showster

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  1. Anonymous
    2018-01-20T00:59:41+00:00

    WOW no doubt your an IT guy, Sam,

    You hit most if not all the points, kudos!

    One thing, and certainly in addition to this Community, are you aware of a hotspot for IT people dealing with Patching and WSUS, it is Patchmanagement.org they have been dealing with all sorts if these issues. I would C&P this dissertation right into an Email over there Toooo!

    Susan Bradley, whom you may have seen here is a Senior Moderator there, I and others call Her(lovingly of course) The Patch Lady! She maybe able to help you if it comes to this, with Support calls/tickets etc, you will just have to ask her at the appropriate time, here or on the ORG.

    Now to your Boot Manager. Have you ever heard of, or tried EasyBCD @ NeoSmart Technologies. It is excellent for building BCD/Boot Menus. I MultiBoot and use it all the time. There are a suite of tools in it. I believe Enterprises can get a trial but they do ultimately need to pay. Private Individuals do not but you need to sign up. They will send you an Email for the purposes of helping beginners and novices. I also Donate to their cause.

    If it is boot issues one should be able to solve them with that and it is definitely for MBR.

    I also point you to my above post, if you haven't read it......

    For the future and since we don't know where some of the problems are coming from, investigate Tweaking.com

    I am not sure about Enterprise arrangements but there "Registry Backup" is excellent. I have it set to backup every time I logon. Make sure it stays on VSS though. I have had so many of MS utilities in these areas fail me multiple times over the years I turn to 3rd party products. Now with MultiBoot, Restore Point isn't supported anyway. 

    How much extra work do you have after Reimaging a PC? Is it worth doing a per PC Backup? OR are you doing that as well?

    Have you tried CHKDSK /b /x no deeper than the Directory clusters level?(it will delete system files if it thinks they are corrupt) Have you tried SFC /scannow? DISM /Online /Cleanup-Image /RestoreHealth? (Check the helps for variations such as /offline)

    In conjunction with CHKDSK, I use Gibson Research's SpinRite. No freebies here and there is a corporate/Enterprise plan(yes he has several corporate customers). If you want to see and hear Steve talk about these issues the last 2 "Security Now" episodes on TWiT.tv are available for streaming on download. I think they would be worth while for you and your management as well.

    Here is my little script that I run in Powershell.exe:

    ReagentC /Info

    sfc /scannow

    DISM /Online /Cleanup-Image /RestoreHealth

    DISM /Online /Cleanup-Image /AnalyzeComponentStore

    DISM /Online /Cleanup-Image /StartComponentCleanup

    DISM /Online /Cleanup-Image /AnalyzeComponentStore

    As you can see I check RE agent Control to make sure the Recovery Environment is set up properly just in case I need it, even if it is Plan D.

    By the way, there are WinPE variants for above, I will have to look in my notes for them but you probably are very handy with the various helps. If you have a central Boot location on a 'System' partition, on some commands that is specified separately. As you're also probably very aware List vol in DiskPart is ones friend.

    Some have wondered if Symantec is causing them more trouble than it is worth???? You might want to turn one of your problem PC into a Test PC. Problem is with these problems, so varied and persistent no 2 PCs are identical in every way necessarily......

    At least your not dealing with repeat updates from WU/MU!!!!

    Well Sam, I believe that covers the points you brought up, hope it helps a bit and maybe you can find out what is causing these persistent and reoccurring issues as well as BSoD.

    Best Regards,

    Crysta

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  2. Anonymous
    2018-01-20T01:02:35+00:00

    Thanks, it fixed my problems, thank GOD!

    Let us know if it stays fixed..... Please....

    Other are finding that it does not?????

    Best Regards,

    Crysta

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  3. Anonymous
    2018-01-20T01:29:37+00:00

    Thanks, it fixed my problems, thank GOD!

    Let us know if it stays fixed..... Please....

    Other are finding that it does not?????

    Best Regards,

    Crysta

    Crysta,

    The security updates dated 10/Jan/2018 caused the BSOD, after I removed those two updates, I was able to re-enter the system successfully without the need of re-installation of the whole system, thanks to Showster18's post.

    As long as I keep those two updates from re-installing again, my Win10 will be fine, I think.

    Charles

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  4. Anonymous
    2018-01-20T04:42:43+00:00

    An update to my experiences with this issue:

    I had a total of 4 units with the BSOD.

    1. The first one brought in I attempted most of the solutions in this thread with no luck, except for the one time boot I was able to do directly after removing the installed package with dism.  Ultimately I completed a fresh Windows installation and was able to complete all available updates with no further issues encountered.
    2. This time the client told me a fresh Windows install had to be a last resort and was willing to leave the unit with me longer if that would help avoid reinstall.  I decided here to restore the unit back to a point near the end of December and disable updates until a later date.  This seemed like a good solution until the client brought the unit back to me a day later with the same issue (not sure if they managed to re-enable updates or what).
    3. Units three and four came in around the same time.  I quickly got into Windows on both by removing the package with dism.  I tried all the updated solutions this thread offered and few other things with no luck.  What I hadn't tried was letting Windows updates install all available updates immediately after being able to boot once after removing package.  This actually worked on the fourth unit brought in.  I went back and ran system restore on units 2 and 3 (as i had since rebooted and got BSOD) and removed the package once again.  After booting into windows on these, I completed all available updates and my next restarts went smoothly.

    TLDR; Fixed this BSOD on three units by removing the package through dism, and immediately after being able to boot once, completed all available updates before restarting.

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