Inaccessible Boot Device error in Windows 10

Anonymous
2018-01-09T16:46:16+00:00

I manage multiple computers running Windows 10 Pro 64-bit with the latest Current Branch and recently had multiple computers randomly startup with this BSOD: Inaccessible Boot Device.

I have tried everything:

https://www.windowscentral.com/how-fix-update-causing-inaccessible-boot-device-error-windows-10

Which recommends deleting registry keys and install packages, though no pending installs could be found

SFC /SCANNOW - No corruption found

CHKDSK /R - Some minor issues corrected

BOOTREC - Scan OS shows 0 windows installations

FIXBOOT - Successful, but this tool finally made the entire process fail without being able to get to the recovery environment, just boots to the legacy screen and shows options for safe mode, but those fail too.

I am at my wits end, because I find thousands of websites and desperate users and admins, but the only fix that works is to clean install. I can't clean install the whole company. This is insane, there has to be a better known cause / fix out there...

*Modified title for accuracy*

*Original title: Inaccessible Boot Device error - cause? fix?*

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-01-17T17:16:49+00:00

WIN 10 BSOD FIX - Inaccessible Boot Device - THIS WORKS!  I Just Repaired 2 computers that went down at the same time last night on 1/16/18

Good Afternoon Bobby,

Here is the fix I came across from another kind IT tech, please see below.  Credits go to them, I'm just forwarding so everyone can finally get their computers back up and running.

Boot Windows 10

Go to Repair

Go to Tools/Options to get a command prompt.

Confirm the drive letter for the Windows image. Usually D: –> dir d:

Run the following to view the installed packages which will also show a date of install.

Dism /Image:D:\ /Get-Packages

Find the package(s) that were just installed by date. Run the following command on the last installed package:

example: dism.exe /image:d:\ /remove-package /packagename:Package_for_KB4014329~31bf3856ad364e35~amd64~~10.0.1.0

Reboot.

The patch that caused my issue was from 1/6/18 or 1/10/18     Remove the latest windows update entry with Rollup Fix in it's name.  Once complete, close command prompt, turn off computer.  Power back up.  You should be back into WIN10.

If you still receive BSOD, rinse and repeat with the next latest update, try it again.  You'll eventually boot right back into WIN10.

I hope this helps.

Have a great day.

Showster

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  1. Anonymous
    2018-01-24T01:28:06+00:00

    WIN 10 BSOD FIX - Inaccessible Boot Device - THIS WORKS!  I Just Repaired 2 computers that went down at the same time last night on 1/16/18

    Good Afternoon Bobby,

    Here is the fix I came across from another kind IT tech, please see below.  Credits go to them, I'm just forwarding so everyone can finally get their computers back up and running.

    Boot Windows 10

    Go to Repair

    Go to Tools/Options to get a command prompt.

    Confirm the drive letter for the Windows image. Usually D: –> dir d:

    Run the following to view the installed packages which will also show a date of install.

    Dism /Image:D:\ /Get-Packages

    Find the package(s) that were just installed by date. Run the following command on the last installed package:

    example: dism.exe /image:d:\ /remove-package /packagename:Package_for_KB4014329~31bf3856ad364e35~amd64~~10.0.1.0

    Reboot.

    The patch that caused my issue was from 1/6/18 or 1/10/18     Remove the latest windows update entry with Rollup Fix in it's name.  Once complete, close command prompt, turn off computer.  Power back up.  You should be back into WIN10.

    If you still receive BSOD, rinse and repeat with the next latest update, try it again.  You'll eventually boot right back into WIN10.

    I hope this helps.

    Have a great day.

    Showster

    Showster,

    It worked.  Thank you, Thank you. This repaired the Inaccessible Boot Device error on my Dell XPS8500 PC.  I have Windows 10 Professional operating system. 

    <moderator Susan note:  I'm going to flag this as the answer just to let folks know of a workaround.  The true answer to this is to find the root cause of the problem and ensure it never happens again. Microsoft is working on a long term fix>

    https://support.microsoft.com/en-us/help/4075150/how-to-recover-devices-from-an-unbootable-state-after-installing-the-j

    Follow that KB first and be aware you have one shot at those commands.  Posters here have reported that if they futz around do various other commands, they lose the ability to follow that KB.  So hopefully you have come here first and read this post first.

    Note to those reading this:  Make sure you put a space between the two \ and / in this command: Dism /Image:D:\ /Get-Packages

    More guidance - https://www.reddit.com/r/pcgaming/comments/7sbkxc/howto_fix_inaccessible_boot_device_caused_by/

    Worse case scenario (1)  - do a refresh of the operating system that doesn't lose your data but will mean you'll need to reinstall the programs.

    Once you complete the dism boot with a Windows 10 ISO and go into troubleshooting and choose to refresh the operating system.  Look here:  https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.htmlfor more details.

    Worse case scenario (2) reinstall the operating system.  It's my understanding that the issue is no longer triggered by the Feb updates and thus if you reinstall by downloading media from https://www.microsoft.com/en-us/software-download/windows10 that you won't catch the faulty code.

    Be aware that both this issue (inaccessible boot device) and missing usb devices have the same root cause - a key driver is being uninstalled and is not being reinstalled during the patching process.

    I would strongly recommend going forward that if you have a configuration that you must keep - have a plan to make a full backup of your system.

    If you are still getting this error on clean install or refreshed systems AFTER Feb 2018, please post here or pop me an email at sbradcpa-at-PacBell.net (change the -at- to @) and I'll set up a support case.

    <End moderator note>

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  2. Anonymous
    2018-01-24T01:08:22+00:00

    Has anyone tried uninstalling anti virus or installing this update

    https://www.windowslatest.com/2018/01/18/direct-download-links-kb4073290-windows-10-build-16299-194/

    (which was released separate from Windows update, but geared towards AMD processors)?

    I would be interested to see if the update can help Intel processors too.

    My anti virus (PC Matic Pro) said a lot of people are having issues with non-Microsoft anti virus programs.

    Yes Bobby A/V as usual with Patching and sometimes D/L in General is problematic from False positive to striping out Bytes of software/files. If people are smart they will stick strictly to Windows/Defender/Essentials/EndPoint. The biggest problem are the deep hooks the A/V Engineer sink illicitly into the Kernel. Well Spectre is deep in the Kernel too.

    Nope, kb4073290 is for Both Intel and AMD. There was first an x32 only Patch released. This is the counter part. I have installed it. For me it went fine but I have not had any of the problems you have. "They" it is supposed to calm these problems down????? Is the Patch in WU/MU now? It was only in the Catalog for a couple of days.

    Best Regards,

    Crysta

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  3. Anonymous
    2018-01-24T01:07:22+00:00

    I tried every solution in this thread to solve my issue with stuck in Win Pre install environment. Nothing worked. Could not even run dism. Booting from USB could not see any partition on the SSD.

    What I had to do eventually was do a clean install from USB. Had to download intel drivers to run so Windows install could see the partition. There were 2 partitions both 237 gigs on a 256 gig drive so obviously Windows corrupted the drive.

    This happened on a refurbished laptop with an older 1511 install. while Windows was doing an update to 1605?, Auto update pushed a 1709 update right over the update that was already running. no way to stop it and no error message until reboot did not work. 

    The clean install was fine since there was no personal files on the computer but I would have been very disturbed if this was a computer I had been using for some time.

    Microsoft needs to push updates less aggressively or this will happen again.

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  4. Anonymous
    2018-01-24T00:36:17+00:00

    Has anyone tried uninstalling anti virus or installing this update

    https://www.windowslatest.com/2018/01/18/direct-download-links-kb4073290-windows-10-build-16299-194/

    (which was released separate from Windows update, but geared towards AMD processors)?

    I would be interested to see if the update can help Intel processors too.

    My anti virus (PC Matic Pro) said a lot of people are having issues with non-Microsoft anti virus programs.

    Was this answer helpful?

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