Same here - WTF Microsoft.
Go to device manager - right click on video card - select properties - select rollback driver.
Advanced Micro Devices, Inc. - Display - 7/25/2017 12:00:00 AM - 22.19.128.0 update has reduced display resolution to a maximum of 1280 * 1024
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
When I started my PC today Advanced Micro Devices, Inc. - Display - 7/25/2017 12:00:00 AM - 22.19.128.0 was installed by Windows Update. Since then, the maximum screen resolution available is 1280 * 1024 whereas it should be 1680 * 1050. See https://www.catalog.update.microsoft.com/Search.aspx?q=rx+580 for a listing of this update.
This driver should not have been installed as my AMD Radeon HD 4350 GPU is not supported by native drivers in Windows 10: http://support.amd.com/en-us/kb-articles/Pages/Driver-Support-for-AMD-Radeon%E2%84%A2-HD-4000,-HD-3000,-HD-2000-and-older-Series.aspx
However, there appears to be no way to remove this update as when I click on the Uninstall updates link in Windows Update, the new driver isn't listed.
How do I remove this driver, go back to the existing driver (version 8.970.100.9001 according to the article above), and prevent the "update" from being installed again?
Thanks!
Windows for home | Windows 10 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
43 additional answers
Sort by: Oldest
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D 34,335 Reputation points Volunteer Moderator2017-11-23T12:02:51+00:00 If there are no drivers available from AMD then I can't think of anything else you could do.
-
Anonymous
2017-11-23T12:21:55+00:00 is there any way i can remove this update
Advanced Micro Devices, Inc. - Display - 7/25/2017 12:00:00 AM
-
Neil D 34,335 Reputation points Volunteer Moderator
2017-11-23T12:50:00+00:00 You can uninstall the driver but that will be replaced by Windows Update next time around. The default basic driver will give very limited graphics.
Have you tried AMD forums for any advice.
-
Anonymous
2017-11-23T22:16:43+00:00 Agreed!! Rollback driver worked. I also noticed besides the resolution being off with less res options... sleep wasn't available. Weird but only had shutdown & restart. After the roll back of display adapter (I have ATI Radeon HD 3200 Graphics)
sleep is now available......