Advanced Micro Devices, Inc. - Display - 7/25/2017 12:00:00 AM - 22.19.128.0 update has reduced display resolution to a maximum of 1280 * 1024

Anonymous
2017-11-23T08:26:53+00:00

When I started my PC today Advanced Micro Devices, Inc. - Display - 7/25/2017 12:00:00 AM - 22.19.128.0 was installed by Windows Update.  Since then, the maximum screen resolution available is 1280 * 1024 whereas it should be 1680 * 1050.  See https://www.catalog.update.microsoft.com/Search.aspx?q=rx+580 for a listing of this update.

This driver should not have been installed as my AMD Radeon HD 4350 GPU is not supported by native drivers in Windows 10:  http://support.amd.com/en-us/kb-articles/Pages/Driver-Support-for-AMD-Radeon%E2%84%A2-HD-4000,-HD-3000,-HD-2000-and-older-Series.aspx

However, there appears to be no way to remove this update as when I click on the Uninstall updates link in Windows Update, the new driver isn't listed.

How do I remove this driver, go back to the existing driver (version 8.970.100.9001 according to the article above), and prevent the "update" from being installed again?

Thanks!

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2017-11-23T08:43:51+00:00

Same here - WTF Microsoft.

Go to device manager - right click on video card - select properties - select rollback driver.

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  1. Anonymous
    2017-11-24T19:17:20+00:00

    HERE’S THE SOLUTION

    Step 1: Go to Control Panel and click on Device Manger

    Step 2: Scroll down and click on “Display Adapters” it’s going to dropdown and

    click on ATI Mobility Radeon HD 42 Series.

    Step 3: Wen the window open click on “Drivers” from the top tabs.

    (This is where you will see the” Roll Back Driver”)

    Step 4: Click on “Roll Back Driver”. Another window will pop up and give options to why you want to Roll Back or you can type in your answer.

    Step 5: Click OK and within SECONDS your computer will be back to normal.

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  2. Anonymous
    2017-11-24T19:15:16+00:00

    I can help you. I was having the same problem. Here's the SOLUTION:

    Step 1: Go to Control Panel and click on Device Manger

    Step 2: Scroll down and click on “Display Adapters” it’s going to dropdown and

    click on ATI Mobility Radeon HD 42 Series.

    Step 3: Wen the window open click on “Drivers” from the top tabs.

    (This is where you will see the” Roll Back Driver”)

    Step 4: Click on “Roll Back Driver”. Another window will pop up and give options to why you want to Roll Back or you can type in your answer.

    Step 5: Click OK and within SECONDS your computer will be back to normal.

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  3. Anonymous
    2017-11-24T18:45:23+00:00

    Can you please tell me how you restored you computer back to normal after the 11/23/2017 (Advanced Micro Devices, Inc. - Display - 7/25/2017 12:00:00 AM - 22.19.128.0)

    updated?

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  4. Anonymous
    2017-11-24T18:41:57+00:00

    Can you please tell me how you restored you computer back to normal after the 11/23/2017 (Advanced Micro Devices, Inc. - Display - 7/25/2017 12:00:00 AM - 22.19.128.0)

    updated?

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