Just updated Firefox to 58.0 without the Task Manager problem reappearing. I looked in Webroot after the update: the same four instances of Firefox were there under Identity Protection as before, all still 'allowed'.
Opening Task Manager Slows PC to Crawl - Windows 10 Pro 1709
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Anonymous
Hi all,
I've had an issue with Windows 10 Pro really freezing up and not being responsive after opening up Task Manager. The numbers shown for performance and CPU utilization are not pegged at all.
This is on a Dell T3500 with a SSD OS drive, W3580 cpu, 24GB RAM, and an AMD Radeon Pro WX7100.
The computer is on a Domain with Webroot installed as AV. I usually have Solidworks and a couple of other programs open. I do not have any hardware bottlenecks as far as I can see. I also looked at the Event Viewer, and apart from a couple Group Policy warnings, nothing out of the ordinary, and no system events registered at the time of opening Task Manager.
Thanks for the insights, gents n ladies.
Windows for home | Windows 10 | Performance and system failures
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Anonymous
2018-01-25T10:57:01+00:00 -
Anonymous
2018-01-31T13:00:47+00:00 I've been having this same issue since about September.
I've tried shutting down Webroot too and it didn't fix it.
If I open TM and have a browser open (Chrome or Firefox) it slows down like everyone's saying. 50% of the time I have to force it shut down. If I can navigate my mouse to the close button I can shut it down. This takes about 10 minutes.
Help!
Edit: I'm using Windows 10 and it's updated 100%. I have a powerful laptop that I use for AutoCAD.
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Anonymous
2018-01-31T13:13:00+00:00 I've been having this same issue since about September.
I've tried shutting down Webroot too and it didn't fix it.
If I open TM and have a browser open (Chrome or Firefox) it slows down like everyone's saying. 50% of the time I have to force it shut down. If I can navigate my mouse to the close button I can shut it down. This takes about 10 minutes.
Help!
Edit: I'm using Windows 10 and it's updated 100%. I have a powerful laptop that I use for AutoCAD.
If you have not read about the workaround (not fix) of going to the Webroot Identity Protection module / Application Protection tab and checking "Allow" instead of "Protect" on Firefox, you need to try it. My recent experience was that Webroot reset me to "Protect" after Firefox updated to v58 and then again on the update to 58.0.1. I think after doing this, you then need to shut down Webroot and then re-enable it. Maybe even reboot. You should look at what else is "Protected" in the Identity Protection module - you may need to "Allow" other programs as well.
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Anonymous
2018-01-31T13:27:13+00:00 I've been having this same issue since about September.
I've tried shutting down Webroot too and it didn't fix it.
If I open TM and have a browser open (Chrome or Firefox) it slows down like everyone's saying. 50% of the time I have to force it shut down. If I can navigate my mouse to the close button I can shut it down. This takes about 10 minutes.
Help!
Edit: I'm using Windows 10 and it's updated 100%. I have a powerful laptop that I use for AutoCAD.
If you have not read about the workaround (not fix) of going to the Webroot Identity Protection module / Application Protection tab and checking "Allow" instead of "Protect" on Firefox, you need to try it. My recent experience was that Webroot reset me to "Protect" after Firefox updated to v58 and then again on the update to 58.0.1. I think after doing this, you then need to shut down Webroot and then re-enable it. Maybe even reboot. You should look at what else is "Protected" in the Identity Protection module - you may need to "Allow" other programs as well.
I saw that but unfortunately, this is a company PC and I do not have access to change settings in Webroot.
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Anonymous
2018-01-31T14:14:32+00:00 I've added this to the thread I've got going at Webroot about this issue, reminding them that they can't rely on all end users applying the 'allow' fix because users of work PCs don't have the necessary permissions.