Opening Task Manager Slows PC to Crawl - Windows 10 Pro 1709

Anonymous
2017-12-11T16:03:07+00:00

Hi all,

I've had an issue with Windows 10 Pro really freezing up and not being responsive after opening up Task Manager. The numbers shown for performance and CPU utilization are not pegged at all. 

This is on a Dell T3500 with a SSD OS drive, W3580 cpu, 24GB RAM, and an AMD Radeon Pro WX7100.

The computer is on a Domain with Webroot installed as AV. I usually have Solidworks and a couple of other programs open. I do not have any hardware bottlenecks as far as I can see. I also looked at the Event Viewer, and apart from a couple Group Policy warnings, nothing out of the ordinary, and no system events registered at the time of opening Task Manager.

Thanks for the insights, gents n ladies.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-01-10T18:34:54+00:00

    Lol.....this guy......

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  2. Anonymous
    2018-01-11T00:00:18+00:00

    Thank you for getting back to us. We've recommended the in-place upgrade process to maximize isolation of operating system based issues. Performing this will usually fix broken system files/corruption brought about by the changes on your device.

    The changes brought about by the Fall Creators Update (version 1709) may also have created a conflict with the specified antivirus software that resulted to the issue. Based on the posts on this thread, the antivirus software is the common program on the computers that were affected. Since turning it off did not make a difference, we'd like to check if you've tried uninstalling it and see if you'll still experience the same performance issue when using Task Manager. If the issue doesn't occur after removing the software, we'd recommend engaging the developer of the program to check for updates and/or compatibility with version 1709.

    Note: Uninstalling an antivirus software makes your computer vulnerable to threats, we'd recommend turning on Windows Defender to secure your device.

    We look forward to your response.

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  3. Anonymous
    2018-01-11T00:05:29+00:00

    Thank you for getting back to us. We've recommended the in-place upgrade process to maximize isolation of operating system based issues.

    To further isolate your concern, we'd like to check if you've tried uninstalling the specified antivirus software and see if you still experience the same performance when using task manager on your device.

    Note: Uninstalling an antivirus software makes your computer vulnerable to threats, we'd recommend turning on Windows Defender to secure your device.

    We look forward to your response.

    I did not try uninstalling my antivirus software, but I did try shutting down protection (Webroot), essentially turning it off.  On my laptop, that did seem to help, but on my brand new computer with 2 Xeon processors, 48g of RAM, and a 1 Terabyte SSD, freshly set up with a new installation of Windows 10 Professional, it made no difference whatsoever.

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  4. Anonymous
    2018-01-11T11:13:24+00:00

    smoddelm, Cal: Shutting down Webroot protection cleared up the problem on my PC although I've not yet had time to check whether the cure is permanent.

    I have raised the issue with Webroot and am waiting for them to get back to me.

    Did anyone have the problem with Chrome as well as Firefox? It seems to be limited to FF now.

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  5. Anonymous
    2018-01-12T14:39:52+00:00

    smoddelm, Cal: Shutting down Webroot protection cleared up the problem on my PC although I've not yet had time to check whether the cure is permanent.

    I have raised the issue with Webroot and am waiting for them to get back to me.

    Did anyone have the problem with Chrome as well as Firefox? It seems to be limited to FF now.

    Definitely still have the issue on my desktop.  Did you uninstall Webroot or just shut down protection?  I didn't try uninstalling altogether.

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