Opening Task Manager Slows PC to Crawl - Windows 10 Pro 1709

Anonymous

Hi all,

I've had an issue with Windows 10 Pro really freezing up and not being responsive after opening up Task Manager. The numbers shown for performance and CPU utilization are not pegged at all.

This is on a Dell T3500 with a SSD OS drive, W3580 cpu, 24GB RAM, and an AMD Radeon Pro WX7100.

The computer is on a Domain with Webroot installed as AV. I usually have Solidworks and a couple of other programs open. I do not have any hardware bottlenecks as far as I can see. I also looked at the Event Viewer, and apart from a couple Group Policy warnings, nothing out of the ordinary, and no system events registered at the time of opening Task Manager.

Thanks for the insights, gents n ladies.

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78 answers

Anonymous

2018-05-16T15:10:43+00:00

I wonder why you're not on Webroot 9.0.20.31. It was released a few weeks ago and fixes the problem.

I'm an MSP, perhaps they are holding us one version back. I'll check with them.
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Anonymous

2018-05-17T10:01:10+00:00

It seems to just be a delay rolling out. I'm an MSP also and yesterday all our endpoints were on 9.0.19.43, but as of this morning a few are starting to move over to 9.0.20.31

I haven't tested the issue since updating my Webroot so we'll see how it goes
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Anonymous

2018-07-18T19:25:15+00:00

I've been having a similar problem for upwards of a year and I do not have Webroot installed. I use Google Chrome and Windows Defender. However, closing Chrome does not seem to fix the issue either.
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