USB Dongle is broken - need replacement for Microsoft Sculpt Wireless Ergonomic Mouse and Keyboard

Anonymous

Hi,

My USB Dongle is broken. Where can I get new USB Dongle for Microsoft Sculpt Wireless Ergonomic Mouse and Keyboard?

Modified title from: Mobile Devices / Accessories / Other.

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Anonymous

Hi Vetrig,

The receiver only works specifically on that keyboard and mouse combo. Getting the receiver replaced might not be possible. Check with our Microsoft Store support team regarding your concern. Use this article.

All the best.

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71 additional answers

Anonymous

2018-06-20T17:45:50+00:00

I'll try and post results here. Thanks.

Hi, Fernando, are you solve the problem? Me too Brasil and I have same issue....

Fala Fernando beleza? Cara conseguiu resolver o problema, também sou do Brasil e tive o mesmo problema.
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Anonymous

2018-06-19T05:55:40+00:00

The call centres at the end of those numbers are a joke. The numbers on that page seem to route to the same **** call centre with no decent bandwidth available to them.

Operators are unable to be understood; this is only referring to call quality before even considering other factors.

Complete waste of time.
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10+ people found this answer helpful.

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Anonymous

2018-05-22T22:29:59+00:00

I'll try and post results here. Thanks.
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Anonymous

2018-05-22T11:20:23+00:00

If that's situation, it would be best to contact our Customer Service and see what can be done. The Global Customer Service phone numbers can be found on this page.

All the best.
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