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After a windows 10 update, my ASUS X55U laptop remained in a rollback loop. I have tried Bob Omb's suggestion in the Jan 16, 2018 thread by Martin Bar ie. run chkdsk c:/r/x (no bad clusters, usn journal verification) and sfc/scannow (Windows Resource Protection could not perform the required operation). I do not have a boot disc or USB
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
I did a clean install by USB and I thought I lost all of my stuff. After a few days of restoring from an old external hd I found a folder named windows.old000 where all my files are intact.
I didn't have lots of apps or programs, so files were my priority. Hope it helps for you too!
So I forced my pc to shut down by pressing and holding the off button for 5 seconds. Did this 3 times until I got an error page. I then had a few options and I selected f1= recovery mode. I then got a page with an option to reset my pc. Clicked, then found 2 options: lose apps and save files, or lose all. Obvs the 1st one. PC then resets, then reinstalls windows. This takes about 2 hours. Then it shows log on screen, logged on, found desktop with all the useless apps the pc had when it was brand new aaand... ALL MY FILES INTACT. Hopefully this will work for others too, I know next to nothing about computers so I really can't give any more info, just thought I'd share. Good luck :) so basically yeah what AntDart said.
Hi Antdart
i did this this morning to get out of the problem loop which it did. After Reset Computer though the update appears to have completed and i have lost all my programs/apps!!
I’ve tried going into Settings, Update & Security, Recovery but there is no pption to Go back to previous version of Windows...
Do you have any further ideas or advice? I just want the computer back to how it was yesterday.
In these kind of situations i usually remove the HDD from the PC and connect it to a SATA reader/USB cable to another PC. I copy all the data I need and then I make a clean installation/restore the original version of windows. It's not a very "clean method" but it has always worked. At least one gets to save all his stuff.
Hope this can help someone save/recover his stuff.
Yesterday my laptop got stuck in a rollback loop after a failed update. No recovery option was working. I got out of the loop by selecting Windows 10 as my choice of OS for the boot. However, after that, I was stuck in the corrupt OS (no desktop, no function at all), with no way to access the recovery unit on my hard disk. I didn'n even manage to open the boot menu at startup. I have solved the problem after resetting the CMOS memory; to do this, follow these steps: 1) remove power supply and battery, 2) hold power button down for about a minute, 3) mount battery and start pc as usual. After that, Windows rollback started working properly at reboot, and all the recovery options were correctly available again. I have recovered the original Win10 installation without losing any data (but I lost apps). I think resetting CMOS memory will work also for directly getting out of the loop.
