Hello,
A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues. Th error indicates that the DPC watchdog executed, either because
it detected a single long-running deferred procedure call (DPC), or because the system spent a prolonged time at an interrupt request level (IRQL) of DISPATCH_LEVEL or above. The value of Parameter 1 indicates whether a single DPC exceeded a timeout, or whether
the system cumulatively spent an extended period of time at IRQL DISPATCH_LEVEL or above. DPCs should not run longer than 100 microseconds and ISRs should not run longer than 25 microseconds, however the actual timeout values on the system are set much higher.
Let's try performing the steps below as this method fixed the vast majority of DPC_WATCHDOG_VIOLATION errors on Windows 10.
- Press Windows key + R, then type in devmgmt.msc and press
Enter.
- Open the IDE ATA/ATAPI controllers section.
- Select the controller that says ‘SATA AHCI’, right click and select
Properties.
- Select the Driver tab and Driver Details. Make sure the driver is ‘iastor.sys’. If it is, kindly proceed. If it isn’t, try another or move on to the next step.
- Select Update Driver Software, Browse and Let me Pick from a list of devices.
- Select ‘Standard SATA AHCI Controller’ from the list and install.
Also, you can check this **article**to troubleshoot blue screen errors on Windows 10.
We look forward to your response.
Regards.