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After update on my desktop PC, my login password stopped working. I've already reset my password for my Microsoft accounts but none of the new passwords work either. Not a CAPS lock problem.
Opted to reinstall Windows, removed all apps while keeping my files...NO HELP.. Still have same login problem.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
When this happened to me, I got so frustrated, I delete Windows and installed Ubuntu. I mean I had just bought it turned it on did my updates and BOOM it was dead.
So Now I have the problem of not being able to reinstall windows.
I posted this question hoping for instruction to completely reinstall from USB.
None yet?
Pat H.
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This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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I eventually talked to the 'windows support' people and they helped my uninstall and reinstall Windows. It was a really long process but everything is fine now. They were really helpful. I got the impression it was a common event.
Thanks for that suggestion, but unfortunately it doesn't work with me.
After an (attempted/aborted) update, I have on the screen the picture. Towards the bottom left is time and date. At bottom right is an icon showing that there is no internet connection. Obviously, since it's not signed on!
Clicking anywhere on the screen, or touching any key, causes the time & date to disappear, and four icons are now in the bottom right. The first allows me to chose between English UK Keyboard and English US Keyboard. I choose UK. The next icon shows that there is no internet connection. Obviously. The third icon is 'Ease of Access' and brings up a menu - Narrator/Magnifier/On-Screen keyboard etc. But the menu is 'dead' - once you have selected that menu, the entire screen becomes unresponsive, so it's not possible to get the on-screen keyboard. The final icon is 'Power' and allows a shut-down or a restart, providing you haven't touched the third icon!
At the same time as these icons coming up, there is a sign-on box. That's where it refuses to recognise the password That password works perfectly well on my other Win10 PC. If I click on 'Forgot my password' it goes into a long wait, and eventually says it can't connect with something or other. Obviously it can't connect, since the PC isn't going to connect to the internet until Win10 is open! Catch22 in all it's glory.
As I may have said before, a restart causes it to revert to the previous version, and use of WUMT simply shows that the update has failed. Any grand ideas, short of re-installing Win10 or throwing it out of the window, gratefully received.....
