I cannot login after Windows 10 update, says "password is incorrect"

Anonymous
2017-12-13T19:03:00+00:00

After update on my desktop PC, my login password stopped working. I've already reset my password for my Microsoft accounts but none of the new passwords work  either. Not a CAPS lock problem.

Opted to reinstall Windows, removed all apps while keeping my files...NO HELP.. Still have same login problem.

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-04-16T16:12:28+00:00

    Exactly the same here.  Every possible solution I can find relies on holding shift while pressing the onscreen power button - but I have no onscreen power button just a WiFi and Windows Ease of Access options.

    Please can we get a solution, the computer is completely unusable without this and it's clearly a fault of Microsoft so we need a fix!

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  2. Anonymous
    2018-04-16T18:16:04+00:00

    ive got the same problem as the two posts above me, ive honestly tried everything and nothing works

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  3. Anonymous
    2018-04-16T22:58:38+00:00

    Under the Ease of Access options button on the lower right of the login screen, you should be able to choose to activate the virtual keyboard from which you can enter your password.

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  4. Anonymous
    2018-04-16T23:52:48+00:00

    Under the Ease of Access options button on the lower right of the login screen, you should be able to choose to activate the virtual keyboard from which you can enter your password.

    Thank you, tried that already and it does not work for me.

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  5. Anonymous
    2018-04-18T04:39:01+00:00

    Has anybody had any luck with a solution to this annoying problem. I have been trying for two days and still nothing to help except using the computer as a boat anchor now..... sooooo over it, help please.

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