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My husband's desktop (running Windows 10) downloaded and installed a major Windows update Nov. 22. After it did, his screen is huge. Icons, text, everything. I checked his resolution, icon size, text size and ease of access settings -- nothing out of place. Resolution is normal. Icon size is small. Text size is normal, all ease of access off. The screen zoom is 100%. If I system restore to before the update, it's fine. I tried to change the active hours to give myself a day to hunt down the answer today, but it updated again this morning, and the problem is back. We've restarted, powered off and did a hard restart, powered off and checked the monitor settings. It has to be a bug or a conflict with the new update, but I'm stumped. Anyone??
**Moved from: Windows / Windows 10 / Windows update, recovery, & backup**
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Just wanted to thank you for continued reporting of your efforts to fix this awful problem. Big shopping day! Amazon will be hurting. What adds insult to injury is that I cannot contact any Microsoft help online. None of the links are working, and "chat" contact cannot connect. Probably overwhelmed with customer anguish. I agree that the forced updates are a big mistake. Seems like that would be a user choice.
I am having the same issue with the screen, This is more than just screen resolution. I spent all day waiting on the latest update but that did not solve the issue.
Tried system restore and it worked for about 30 minutes and then the computer appeared to update again.
Tried unplugging the monitors. I have a dual monitor display necessary for my profession which now is going down the tubes.
Received a suggestion from the virtual chat to update the graphics driver. don't know how.
What a mess! to deal with on thanksgiving. thanks ms.
The second monitor isn't even recognized and justs mimics the first monitor.
The display settings have a lot of the options missing like font size choice, etc.
Please fix Microsoft!
Yes it worked for me.
I followed Sumit's instructions: no help. I first rolled back the driver, then performed his Option 1. Still huge, distorted image upon reboot. Very hard to navigate around. I also notice that the "sleep" option is no longer available.
