Latest Windows update makes everything HUGE

Anonymous
2017-11-23T17:36:31+00:00

My husband's desktop (running Windows 10) downloaded and installed a major Windows update Nov. 22. After it did, his screen is huge. Icons, text, everything. I checked his resolution, icon size, text size and ease of access settings -- nothing out of place. Resolution is normal. Icon size is small. Text size is normal, all ease of access off. The screen zoom is 100%. If I system restore to before the update, it's fine. I tried to change the active hours to give myself a day to hunt down the answer today, but it updated again this morning, and the problem is back. We've restarted, powered off and did a hard restart, powered off and checked the monitor settings. It has to be a bug or a conflict with the new update, but I'm stumped. Anyone??

**Moved from: Windows / Windows 10 / Windows update, recovery, & backup**

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

71 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2017-11-25T16:08:26+00:00

    I can't thank you enough.  Happy Holidays

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-11-25T15:59:51+00:00

    This can only be resolved by Microsoft. Any instructions given to the end user try to resolve this issue will probably be useless.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-11-25T14:24:51+00:00

    Well, this is very inconvenient. And for some users who aren't very technically inclined, this is disabling. I'm really frustrated that MS didn't foresee and fix this before pushing this update out. It hasn't affected one user, but probably tens of thousands, judging from the number of posts and views just in this community. Hope they fix it within days after the holiday weekend. This is a little better than a really bad virus, though.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-11-25T14:14:24+00:00

    Microsoft updates are to protect are computers from hacks and viruses yet this is just as bad.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2017-11-25T04:56:39+00:00

    So, after I clicked off the checkbox that was hiding resolutions it didn't think my monitor could use, I chose the highest one my monitor would allow (1440x...) and then zoomed to 75% and made the icons medium.

    It's close. It allows him to do his work. And that's the critical thing he needs until Microsoft can tell the hundreds of people using this forum, and probably tens of thousands out there how to fix this. The techs don't seem to know. And just wait until Monday when most workers who have taken the holiday off come back to their screwed up computers.

    There are a lot of people out there with very little knowledge, and what we are suggesting is so far beyond them. Computer tech services are going to make bank over this stupid upgrade.

    Was this answer helpful?

    0 comments