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My husband's desktop (running Windows 10) downloaded and installed a major Windows update Nov. 22. After it did, his screen is huge. Icons, text, everything. I checked his resolution, icon size, text size and ease of access settings -- nothing out of place. Resolution is normal. Icon size is small. Text size is normal, all ease of access off. The screen zoom is 100%. If I system restore to before the update, it's fine. I tried to change the active hours to give myself a day to hunt down the answer today, but it updated again this morning, and the problem is back. We've restarted, powered off and did a hard restart, powered off and checked the monitor settings. It has to be a bug or a conflict with the new update, but I'm stumped. Anyone??
**Moved from: Windows / Windows 10 / Windows update, recovery, & backup**
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Uh-Oh, I just realized something. Before the update, it was on the recommended resolution of 1920x1020. After the update, the computer says the recommended resolution is 1024x768, and that's where it was. I don't think 1920x1020 was even a choice. This has got to be the issue. He has a 23" monitor.
Here are four screen shots
What it looks like after the update
What the settings looks like (normal)
Where I went to restore
What it looks like after the restore to 11/20. (This is a normal look).
Neither Safe Mode nor Clean Boot have changed the appearance, but when I system restore to Nov. 20, the appearance is fine.
I have the same problem same update and no answer from Microsoft, I tried everything and even restore
and lost all my apps and programs, this is my business computer, now I'm screwed!!!!
Hi,
It could be software conflicts that are causing your desktop to appear huge after the update. We would like to have a screenshot of the issue. You can try performing a **clean boot**in your PC. It will help eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. You can also try to boot to safe mode and check if the issue occurs.
Let us know if you have any other questions.
