Latest Windows update makes everything HUGE

Anonymous
2017-11-23T17:36:31+00:00

My husband's desktop (running Windows 10) downloaded and installed a major Windows update Nov. 22. After it did, his screen is huge. Icons, text, everything. I checked his resolution, icon size, text size and ease of access settings -- nothing out of place. Resolution is normal. Icon size is small. Text size is normal, all ease of access off. The screen zoom is 100%. If I system restore to before the update, it's fine. I tried to change the active hours to give myself a day to hunt down the answer today, but it updated again this morning, and the problem is back. We've restarted, powered off and did a hard restart, powered off and checked the monitor settings. It has to be a bug or a conflict with the new update, but I'm stumped. Anyone??

**Moved from: Windows / Windows 10 / Windows update, recovery, & backup**

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

71 answers

Sort by: Newest
  1. Anonymous
    2017-11-24T06:42:06+00:00

    Hi All,

    The Latest AMD Driver has some problems and here are some suggestions which you can try:

    Go to Device Manager by typing in Devmgmt.msc in Run dialog box. 

    Navigate to Display devices and right click ATI Radeon HD. Choose Properties. 

    On the Driver tab, hit rollback Driver to go back to the previous version. 

    The next step would be to block Driver updates from Windows updates. For this, 

    Option 1: 

    https://www.tenforums.com/tutorials/48277-enable-disable-driver-updates-windows-update-windows-10-a.html

    Option 2: Use the show hide tool. As soon as the new driver is detected by WU, hide it. Steps are here: 

    http://www.answers.microsoft.com/en-us/windows/forum/windows_10-update/update-for-ie-flash-player-for-windows-10/6ebc3dc8-0ae3-45f5-8118-3852dbe7c1d6

    Also, KB4055254 (if applicable) can also be a root cause. If the above steps don't help uninstall the update: 

    And hide the update using the Option 2 I mentioned.Also, KB4055254 can also be a root cause. If the above steps don't help uninstall the update: 

    https://www.tenforums.com/tutorials/5486-uninstall-windows-update-windows-10-a.html

    And hide the update using the Option 2 I mentioned.

    Let us know how that goes...

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2017-11-24T04:02:07+00:00

    Yep, I tried all of the above. Plus monitor adjustments, safe modes, clean boot. This is why forced automatic updates don't make sense. Download them, try them. If they are buggy, system restore and report them, hold off downloading again until the bugs are fixed. Now Microsoft has a whole bunch of unhappy customers who have to use a buggy download until they can create the fix. What a ridiculous way to spend my Thanksgiving -- trying to make my husband's desktop PC semi useable for him for tomorrow because he has to work! Just get me back to 1920x1080 and I'll be fine.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2017-11-24T03:31:05+00:00

    Same problem here, except my previous recommended resolution was 1366 x 768. I did a restore, but it only held for 30 minutes before switching over again. I did restarts, and it didn't work. I've tried to un-hide other modes, but that wasn't one of them. I tried CRU, but it won't move over. I've made attempts to fix the drivers, but nothing's panning out.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2017-11-24T03:30:04+00:00

    It has to be something in the update with 10... there were no problems until today...

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2017-11-24T03:28:25+00:00

    I have a feeling more people will be posting or following this issue.... I did a system to restore to Nov 14th, looked wonderful for about a half hour until the update came back.... ugh Windows 10 you have screwed up my Christmas shopping on line!!!! Please

    Fix !!!!!!

    Was this answer helpful?

    0 comments No comments