Mail Icon missing in Windows 10 Control Panel

Anonymous
2017-12-20T11:32:19+00:00

Hi MSFT,

I am using Office 365 pro plus downloaded from portal.office.com. And I suddenly lost mail icon in my Windows10 Control panel.

I did quick/online repair, reinstalled office 2016, nothing worked.  I don't have any office14 or office15 installed

MLCFG32.CPL is under C:\Program Files (x86)\Microsoft Office\root\Office16

I ran the command, but mail icon does not show up either.

rundll32.exe shell32.dll,Control_RunDLL"C:\Program Files (x86)\Microsoft Office\root\Office16\MLCFG32.CPL"

My office is the latest Version 1712, see the screenshot below. Any suggestions?

[Moved from:Office/Outlook/Windows 10/Office 2016]

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2018-04-13T23:35:40+00:00

    I don't believe this is a Dell problem.  This is caused by Microsoft changing the rules of play... 

    It used to be that Programs were installed to Program Files....

    In Microsoft's new subscription based pay-as-you go business model, programs need to be changed so that they have control over their income.  So foreign companies cannot steal their intellectual property.  We as users & IT people are all in for a rocky road.

    There are a few posts in this thread that are helpful now but may not be in the future as software progresses. 

    OEM Office comes with no product key.  You have to launch the pre-installed office that ships with your PC to the be able to login to the office live account and obtain your product key, but more importantly, download your installer.

    Then when you run your installer it will fully install the desktop apps and create the Program Files\Microsoft Office folders and add the mail control panel application so you can manage your profiles.

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  2. Anonymous
    2018-04-30T23:23:38+00:00

    No.. that's not the entire solution.  There are applications (like QuickBooks 2018 Pro) that are looking for the mail profile as managed by the control panel mail app.  Without that configuration, QuickBooks can't find it.  Sure, you can add and manage accounts.. but old (broken, in my opinion) apps still don't work properly.

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  3. Anonymous
    2018-05-10T23:58:18+00:00

    Just ran into this problem today and found a way to create a new Outlook profile.  It's essentially the same thing the Mail icon used to do:

    1. Launch Outlook
    2. Click File
    3. Click Outlook Settings
    4. Click Change Profile
    5. Press OK
    6. Launch Outlook again and the profile window will appear

    :)

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  4. Anonymous
    2018-07-04T09:23:15+00:00

    Thank You thecompu

    The Solution worked

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  5. Anonymous
    2018-09-07T16:29:05+00:00

    IF you can open Outlook. 

    My profile was so corrupt, it took almost 2 hours to open in SAFE MODE.

    NEVER again will I buy workstations with Office pre-loaded from Dell or anyone else.

    The hours and hours of frustration/anger/loss of productivity is not worth even $100 savings per PC.... honestly, the savings is virtually zero.

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