Mail Icon missing in Windows 10 Control Panel

Anonymous
2017-12-20T11:32:19+00:00

Hi MSFT,

I am using Office 365 pro plus downloaded from portal.office.com. And I suddenly lost mail icon in my Windows10 Control panel.

I did quick/online repair, reinstalled office 2016, nothing worked.  I don't have any office14 or office15 installed

MLCFG32.CPL is under C:\Program Files (x86)\Microsoft Office\root\Office16

I ran the command, but mail icon does not show up either.

rundll32.exe shell32.dll,Control_RunDLL"C:\Program Files (x86)\Microsoft Office\root\Office16\MLCFG32.CPL"

My office is the latest Version 1712, see the screenshot below. Any suggestions?

[Moved from:Office/Outlook/Windows 10/Office 2016]

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2018-02-24T15:43:37+00:00

    What about my proposed fix didn't resolve your problem?

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  2. Anonymous
    2018-02-24T22:34:36+00:00

    The fix for us has been to stop ordering PC's with Office preloaded.  Its not worth the time to sort out the activation and other issues related with Office bundled.

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    7 people found this answer helpful.
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  3. Anonymous
    2018-03-02T05:25:33+00:00

    It's even easier. Open Outlook, then go to File/Account Settings/Account Settings and you'll see the panel from Control Panel / Mail.

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    10+ people found this answer helpful.
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  4. Anonymous
    2018-03-05T08:25:05+00:00

    Thx a lot for this answer saved me time !

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  5. Anonymous
    2018-03-09T15:26:14+00:00

    I did something kind of similar and it worked for me. I had been trying to install a copy of Office 2016 from Office 365 and the icon just would not appear no matter what. I tried 32 and 64 bit both to no avail.

    I completely uninstalled Office and by that I mean I used Microsoft's Office Removal Tool: https://www.custompcreview.com/articles/use-microsoft-office-removal-tool-completely-uninstall-office/ (Google for it if this link stops working) and I also found in the registry where the Mail icon in the Control Panel resides and backed up/deleted the key, and then I rebooted the computer.

    I then installed my own copy of Office 2016 Professional Plus. I didn't try a clean install of Office 365, that may have worked. I just thought I needed to try something different and happened to have the .iso handy. Lo and behold, it worked! The Mail icon reappeared and I was able to get my user set up without any more issues. 

    It definitely sounds like a complete uninstall followed by a clean install is probably the answer here.

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