Mail Icon missing in Windows 10 Control Panel

Anonymous
2017-12-20T11:32:19+00:00

Hi MSFT,

I am using Office 365 pro plus downloaded from portal.office.com. And I suddenly lost mail icon in my Windows10 Control panel.

I did quick/online repair, reinstalled office 2016, nothing worked.  I don't have any office14 or office15 installed

MLCFG32.CPL is under C:\Program Files (x86)\Microsoft Office\root\Office16

I ran the command, but mail icon does not show up either.

rundll32.exe shell32.dll,Control_RunDLL"C:\Program Files (x86)\Microsoft Office\root\Office16\MLCFG32.CPL"

My office is the latest Version 1712, see the screenshot below. Any suggestions?

[Moved from:Office/Outlook/Windows 10/Office 2016]

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2017-12-20T15:09:44+00:00

    Hello,

    In most cases, making changes to your email profile will require you to do it using the Mail icon in the Control Panel. If the icon is missing, installing available Windows updates can help you fix issues with missing icons in the Control Panel. To better assist you, we need the answers to the following questions:

    • Is your computer connected to a domain?
    • Are you using the Exchange server on your email?

    In the meantime, we suggest using the search box in the Control Panel window and type Mail to see if the applet will appear.

    We are looking forward to your response.

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  2. Anonymous
    2017-12-22T05:45:25+00:00

    I have got latest Windows Update on my laptop.

    1. I am connected to a domain
    2. I am using Exchange Online mailbox, sorry I don't have the permission for Office 365 portal.

    I did search mail in control panel but it is empty.

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  3. Anonymous
    2017-12-22T10:22:00+00:00

    If you access mail via web browser log-on you wont have any mail applet in the control panel, it will only exist if you have installed Office/Outlook a desktop version

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  4. Anonymous
    2018-01-18T20:50:31+00:00

    I have the same issue here on a new laptop with Windows 10 Pro and Office 2016 pre-installed.

    I need to create a new mail profile, but, there is no mail applet to do so with.  All available updates, as of this date, are installed.

    Thx

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  5. Anonymous
    2018-01-18T22:13:05+00:00

    I am having the same issue.  Dell laptop.  Not using Office at all.  I rebooted m PC and got the "creator" update.  Not I don't have the mail or calendar app on my PC.  I can go into settings.  Under "accounts", under "email and app accounts", my email accounts are listed.  I can add and delete from there.  The mail icon and app are apparently missing.  They only way I can seem to find it is to click a "mailto: link on a web page and it opens, but as soon as I close the webpage, the app is gone.  No way to pull up an inbox to check email, and the mail (and calendar) apps are not listed in my start menu.

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