Mail Icon missing in Windows 10 Control Panel

Anonymous
2017-12-20T11:32:19+00:00

Hi MSFT,

I am using Office 365 pro plus downloaded from portal.office.com. And I suddenly lost mail icon in my Windows10 Control panel.

I did quick/online repair, reinstalled office 2016, nothing worked.  I don't have any office14 or office15 installed

MLCFG32.CPL is under C:\Program Files (x86)\Microsoft Office\root\Office16

I ran the command, but mail icon does not show up either.

rundll32.exe shell32.dll,Control_RunDLL"C:\Program Files (x86)\Microsoft Office\root\Office16\MLCFG32.CPL"

My office is the latest Version 1712, see the screenshot below. Any suggestions?

[Moved from:Office/Outlook/Windows 10/Office 2016]

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2018-05-10T23:58:18+00:00

    Just ran into this problem today and found a way to create a new Outlook profile.  It's essentially the same thing the Mail icon used to do:

    1. Launch Outlook
    2. Click File
    3. Click Outlook Settings
    4. Click Change Profile
    5. Press OK
    6. Launch Outlook again and the profile window will appear

    :)

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  2. Anonymous
    2017-12-22T05:45:25+00:00

    I have got latest Windows Update on my laptop.

    1. I am connected to a domain
    2. I am using Exchange Online mailbox, sorry I don't have the permission for Office 365 portal.

    I did search mail in control panel but it is empty.

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  3. Anonymous
    2018-01-18T20:50:31+00:00

    I have the same issue here on a new laptop with Windows 10 Pro and Office 2016 pre-installed.

    I need to create a new mail profile, but, there is no mail applet to do so with.  All available updates, as of this date, are installed.

    Thx

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  4. Anonymous
    2018-02-24T22:34:36+00:00

    The fix for us has been to stop ordering PC's with Office preloaded.  Its not worth the time to sort out the activation and other issues related with Office bundled.

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    7 people found this answer helpful.
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  5. Anonymous
    2017-12-22T10:22:00+00:00

    If you access mail via web browser log-on you wont have any mail applet in the control panel, it will only exist if you have installed Office/Outlook a desktop version

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