While shut down or restart getting message that "someone is still using" my pc

Anonymous
2017-10-29T06:54:41+00:00

I am getting this problem after the fall creators update .It's happening sometimes when I click shut down or restart a message pops up, it says someone else is using my pc, I do have another user in my pc but that user is not in use when I am getting that massage. I also clean installed my OS but the problem is still there. The Microsoft support staff also failed to sort out the problem. I am adding a photo of the message.

Its very unfortunate that after so many cumulative updates and even one major update version 1803 MS still did not fixed this issue, as if they are unaware of this.

Moved from: Windows / Windows 10 / Performance & system failures

Windows for home | Windows 10 | Sleep and Power on, off

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-12-05T22:33:15+00:00

I used this and it fixed the issue:

Open the Settings app and go to Accounts > Sign-in Options. Scroll to the bottom until you reach the Privacy section and UNSELECT the option to "Use my sign-in info to automatically finish setting up my device after an update or restart." Do this for EVERY account on your PC.

Hopefully it helps you as well. 

Moderator's note: Information updated for this reply to help users facing this issue.

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  1. Anonymous
    2018-08-21T22:27:31+00:00

    I've noticed that sometimes after rebooting the system and logging in there are applications (Edge, or Antivirus) that are already launched on the desktop where it seems that the account was already logged in. As if it "stealth" logged in, in the background.

    If accounts are being logged in, in the background that could cause this message.

    Can Microsoft please respond to this?

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  2. Anonymous
    2018-07-23T23:48:42+00:00

    I have the same problem on two different computers since the April update.  I have two user accounts on each computer, but since I am the only one that signed on since I started the computer and the only one who uses one of the two computers, I know that no one else has signed on.

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  3. Anonymous
    2018-05-03T21:00:28+00:00

    I agree with the sentiment,

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  4. Anonymous
    2018-05-03T07:23:50+00:00

    I get the same problem and agree with the original post regarding using a sledgehammer to crack a nut!

    Microsoft -if you valued your customers you create a fix and update . You cannot expect Customers to spend hrs o their valuable time having to back up files etc 

    Its far from satisfactory the way Microsoft treats its customers.

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