Screen and Internet is Enlarged and Stretched Using Windows 10

Anonymous
2017-11-23T18:10:40+00:00

I have not used my computer in two days, and when I went to turn it on everything it's HUGE now!  Prior to today it has worked perfectly fine. I have checked all settings and resolution and nothing has been changed, it's all the way it should be.  I've even tried doing a system restore nothing is working!  HELP!!! PLEASE!!  I'm using Windows 10.

Windows for home | Windows 10 | Settings

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  1. Sumit 44,431 Reputation points Volunteer Moderator
    2017-11-26T10:24:48+00:00

    To everyone who haven't resolved this yet:(I am combining all the solutions into one post)

    Option 1.Try Rolling back if you have an option:

    See DaveM and Sumit Dhiman2 posts:

    https://answers.microsoft.com/en-us/windows/forum/windows_10-start-win_general/screen-stretched-and-resolution-options-dont-fix/20ce6b86-69ad-42d2-83ab-847df6ab9e5e#LastReply

    Option 2. Remove AMD drivers completely and Install the legacy ones from the AMD site:

    What you need to do:

    1. Uninstall everything of AMD using this: http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx and reboot
    2. Reboot.
    3. Make sure your device manager shows Microsoft Basic Display adapter.
    4. Download the legacy driver from here(You might have to do a bit of exercise to locate the driver:

    www.support.amd.com/en-us/download

    5.Run the Setup and you should be good to go.

    Option 3: See if Windows itself has some history of the Older Driver:

    Solution by Ken-C here:

    https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/windows-10-set-display-resolution-to-1920x1080/8ad4adc6-7cc1-494e-b296-e6c4dd8caefa?messageId=913d5c97-7dd7-4780-b735-1026da383882

    Please note all the steps need temporarily disabling of Windows update or driver updates so that newer driver doesn't install automatically.

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  2. Anonymous
    2017-11-26T17:44:30+00:00

    This method has worked for some.

    Courtesy of KenW_3132’s modified

    1. Right click Start Menu
    2. Right click Device Manager
    3. Left click and Expand Display adapter

    3A. Right click on YOUR listed driver.

    1. Right Click  Update your Driver
    2. Left Click on Browse my computer for driver software
    3. Left Click on Let me pick from a list of available drivers on my computer
    4. Brings up a list with the driver I was looking for clicked on that and it installed the driver and all is working fine now.  Courtesy of KenW_3132

    https://answers.microsoft.com/en-us/windows/forum/windows_10-start-win_desk/screen-resolution-changed/7fa10a2e-ab15-4b3f-9611-90dd819eedaa?messageId=589978b3-8700-4eef-948c-e1e7812583ee&auth=1

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  3. Anonymous
    2017-11-26T18:26:41+00:00

    This method has worked for some.

    Courtesy of KenW_3132’s modified

    1. Right click Start Menu
    2. Right click Device Manager
    3. Left click and Expand Display adapter

    3A. Right click on YOUR listed driver.

    1. Right Click  Update your Driver
    2. Left Click on Browse my computer for driver software
    3. Left Click on Let me pick from a list of available drivers on my computer
    4. Brings up a list with the driver I was looking for clicked on that and it installed the driver and all is working fine now.

    Hi Wayne,

    I just tried that and my list is as follows:

    ATI Radeon HD 4200

    ATI Radeon HD 4200

    ATI Radeon HD 4200

    Microsoft Basic Display Adapter

    Doesn't look like I can do much with that, since what I currently have is the ATI Radeon HD 4200.  I don't know why it's listed 3 times.

    Lisa

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  4. Anonymous
    2017-11-26T18:53:10+00:00

    Lisa,

    Yes, select the ATI Radeon HD 4200, any of them, and reinstall it.  This might fix the dysfunctional update.

    Wayne

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  5. Anonymous
    2017-11-26T19:56:38+00:00

    Wayne,

    Unfortunately, I've tried all 3 and no change :-(

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