Screen and Internet is Enlarged and Stretched Using Windows 10

Anonymous
2017-11-23T18:10:40+00:00

I have not used my computer in two days, and when I went to turn it on everything it's HUGE now!  Prior to today it has worked perfectly fine. I have checked all settings and resolution and nothing has been changed, it's all the way it should be.  I've even tried doing a system restore nothing is working!  HELP!!! PLEASE!!  I'm using Windows 10.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2017-11-24T21:16:24+00:00

    Sounds to me like a display adapter driver problem.  This is a known issue currently rather widespread  for devices using AMD graphics cards.  It resulted from MS providing less than perfect driver updates for AMD Radeon display adapters.  Do you have an AMD display adapter?

    Determine what brand name graphics card aka (display adapter, video card, graphics processing unit) you have on your device... by right clicking the Start menu>Device Manager>Display Adapter>Expand it>Properties>all right clicks.

    If AMD is your brand name display adapter, you should update the driver by going to the manufacture's website HERE  selecting "Autodetect" then download what autodetect finds for you.  This is the easiest way to do it if you have an AMD display adapter.

    If you don't have a AMD Radeon Display Adapter on your device, then this wouldn't apply to you.

    My display resolution problems were corrected immediately after updating the Display Adapter Driver from the AMD website found above using AutoDetect.

    Regards,

    Wayne

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  2. Anonymous
    2017-11-24T21:25:32+00:00

    Hey guys,

    I am having the same issue as LJames and it started yesterday 11/23 after we came back from Thanksgiving with family. The display was working great in the morning, but when I came back home it was stretched out with large icons. No one was home while we were gone.

    I have also checked for updates and updated drivers with no luck. I finally searched for help on this issue and found other people are having the same problem.

    Another thing is when my wife tried to play her Candy Crush game  it ran in slow motion.

    I have not had any error messages.

    My highest screen resolution now is 1020 x 1024. It used to be higher

    Any help on this issue would be greatly appreciated.

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  3. Anonymous
    2017-11-24T22:26:50+00:00

    Hi wtfury,

    Well, I've been digging all day on this matter and getting more and more frustrated!  Apparently, from what I found is that my graphics driver, ATI Radeon HD 4200, does not and is not putting out any driver updates.  It apparently is not compatible with Windows 10.  I upgraded to Windows 10 at the beginning of the year or end of last year and eventually the driver will no longer work since the company last updated it for Windows 8.  This is awful because my computer is perfectly fine otherwise.  But to now have to spend a few hundred $$ to get a new graphics card and have to make sure the motherboard, etc is compatible with it is ridiculous.  At that point you've soaked in enough money to just purchase a new half-way decent computer.  Ugh!  Odd that it has happened to so many people right before "black Friday" hmmm....

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  4. Anonymous
    2017-11-24T23:22:03+00:00

    LJames,

    Have you tried rolling back to the previous driver?

    Right click Start Menu>Device Manager>Expand Display Adapter>Right click Your brand Display Adapter>Right Click Properties>Click Driver TAB>Rollback Driver>Answer Questions

    You may have to stop further updates to the AMD drivers after or you may be re-updated and bounced back to the same dysfunction.

    Wayne

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  5. Anonymous
    2017-11-24T23:50:00+00:00

    I have been losing my mind all day trying to figure this out, find the right forum, etc.  You nailed it LJames, so thank you.  I just arrived at that same conclusion.  This sucks.  Whats even worse is that I cannot choose a restore point to roll back and then prevent the Windows Update from installing.  

    This seals it for me.  I am going to have to move to a new OS and no longer use Microsoft.  This is absolute BS.

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