Screen and Internet is Enlarged and Stretched Using Windows 10

Anonymous
2017-11-23T18:10:40+00:00

I have not used my computer in two days, and when I went to turn it on everything it's HUGE now!  Prior to today it has worked perfectly fine. I have checked all settings and resolution and nothing has been changed, it's all the way it should be.  I've even tried doing a system restore nothing is working!  HELP!!! PLEASE!!  I'm using Windows 10.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2017-11-23T22:04:22+00:00

    Hello James,

    This kind of issue on Windows 10 is commonly caused by a misconfiguration with the display settings. It would be great if you can tell us more about your concern. Please answer the following:

    • Did you notice any system setting changes prior to the issue?
    • Are you getting any error messages?
    • Can you tell us in detail the troubleshooting steps you tried? We need this information in order to avoid repeating steps.

    A screenshot of the issue would be helpful. Please refer to this thread for the steps on including a screenshot in your post.

    NOTE: Please do not include any personal information in the screenshot.

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  2. Anonymous
    2017-11-24T04:44:52+00:00

    Hi Devlin,

    The last time I used my computer was on Tuesday.  I never had any issues prior to that.  I turned it on today for the first time since Tuesday and all of sudden everything is enlarged and stretched off the screen.  To answer your questions in order as follows:

    1.  No, I have not noticed any system changes since I last used my computer.  At least nothing I am aware of unless something automatically changed.

    2.  No, I am not receiving any error messages.

    3.  I have tried most of the general troubleshooting that I have found on the internet, such as, checking resolution and scaling settings.  They are all at the original settings.  I also checked for graphic driver updates and it said everything was up to date.

    I have included two screen shots but I'm not sure how much you can tell from them since they do not look as bad as it really is.

    Would a virus do something like this?  I have virus protection.  I'm hoping you can help since I am unable to work with it in this condition.

    Thanks,

    Lisa

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  3. Anonymous
    2017-11-24T17:05:43+00:00

    I woke up to my computer having the exact same problem today and I cannot find a solution anywhere. What is bugging me most, however, is that when I reset my computer, the screen went back to normal for a few minutes and then reverted to the enlarged/stretched distortion.

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  4. Anonymous
    2017-11-24T18:14:12+00:00

    TJ, 

    Oh no!  I know and I have tried so many different things. I’m afraid to use it.  I desparately need my PC for work and I cannot find a fix 😠😩

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  5. Anonymous
    2017-11-24T20:29:47+00:00

    This should not have happened to begin with. It is sad buy something and have to work the bugs out ourselves. They should have someone to come and do it, as some of us are not computer savvy, and not able to do it.

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