help please
Windows 10 updates have been installed on a HP elitebook 8460p. When i reboot I am now stuck on the personalized settings not responding on a black screen. I have tried many things to no avail. The solutins thati have read have not been helpful. Any thoughts?
This happened to me tonight - I had backed up my files on an external drive a few days ago after reading about the problems the new update was causing.
After restarting my computer 6 or 7 times, it finally opened and I was able to find this post to see what others had done. I thought I might have to take it to a techie to look at - fortunately, the problem resolved itself.