Personalized settings not responding after windows 10 updates

Thank you it has worked....

Thanks for that additional information Jaydee. Is your user defined as an Admin? Mine is and I was thinking it could be why you did the two extra steps.

help please

Windows 10 updates have been installed on a HP elitebook 8460p.  When i reboot I am now stuck on the personalized settings not responding on a black screen.  I have tried many things to no avail.  The solutins thati have read have not been helpful.  Any thoughts?

I'm having the same issue but nothing is working. I'm fed up with updates. A recent updated crashed our laptop, update was not compatable with solid state drive, cost 195 for new media from Dell. Microsoft should have to pay .

I've had a quick look on the HP support page for the 8460p model and there are no drivers for Windows 10. This may not be the cause of the problem for you, but it is concerning me all the same. If there are components that are unique to HP then this could be an issue. Sorry, this doesn't sound optimistic.

Meanwhile, can you leave the computer at the black screen stage for a longer time to see if it is just being sluggish?

Oh my thankyou so so much I have this problem all the time, it worked first time when following your steps