Hi Joe,
This might be caused by corrupted system file. For us to provide a solution suitable to the not responding error, we need the following information:
- Which update was installed on your PC?
- Were there any other changes made to your device prior to the issue?
- Were there any error codes after you reboot the PC?
- What troubleshooting steps have you done so far?
In the meantime, try running the black screen troubleshooter as an initial workaround and see if it will help.
Looking forward to your response.