Personalized settings not responding after windows 10 updates

Anonymous
2018-01-24T15:52:26+00:00

help please

Windows 10 updates have been installed on a HP elitebook 8460p.  When i reboot I am now stuck on the personalized settings not responding on a black screen.  I have tried many things to no avail.  The solutins thati have read have not been helpful.  Any thoughts?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

56 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2018-08-21T06:38:51+00:00

    Did everything from step 1 to 8. When i signed in i used my Microsoft password, computer went to act as it was good but then it went to update and the came back with the same problem (personalized settings(not responding). 

    This crazy. The computer is just waiting to update at anytime it can. I even have my administration settings to let me choose when to update. Help please. I work from home.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2018-08-19T16:43:22+00:00

    This worked perfectly!! Thanks soo much!!!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2018-08-17T19:53:26+00:00

    We had been turning the laptop off and on all afternoon, and your fix worked.  Admittedly, it worked at Step 2 (Select Task Manager) ...   But I will bear it in mind in case we get another update.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2018-08-17T19:00:36+00:00

    Thank you. Easiest fix I ever had on a Microsoft software issue. Cheers!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2018-08-16T20:43:19+00:00

    After Windows 10 Update, Personalized Settings Not Working - A Quick Fix That Worked for Me

    I have a Dell XPS 8900. On August 15, 2018 I shut down my computer with Windows update. When I turned on the this morning Windows completed the update. Then I got the infamous "Personalized Settings Not Responding." I rebooted 3 times and got the same message. I log on with a Pin. After 3 times, I decided to try logging on with my Microsoft password. Wala! It worked. Windows Explorer appeared based on My personalized settings . I don't know if everyone having the problem is using a PIN but when I switched to my Microsoft password, everything worked. (Tip: On the Windows logon screen, click the option/icon to logon with Microsoft Password.)

    Just wanted to l put this out there in case it might help anyone else. God bless you with no stress in all of this, Linda

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments