Personalized settings not responding after windows 10 updates

Anonymous
2018-01-24T15:52:26+00:00

help please

Windows 10 updates have been installed on a HP elitebook 8460p.  When i reboot I am now stuck on the personalized settings not responding on a black screen.  I have tried many things to no avail.  The solutins thati have read have not been helpful.  Any thoughts?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-11-29T00:21:11+00:00

    I had the same issue after the recent update. I restarted my computer from the sign in screen, and let it sit on the "Personalised Settings (Not Responding)" for a bit and it ended up fixing itself; it just took a while to fully load.

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  2. Anonymous
    2018-11-18T21:06:14+00:00

    I have the same issue; ie: black screen. I don't have time for these errors. My Microsoft Office programs aren't working. My file explorer won't work.

    What kind of an "update" is this?!

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  3. Anonymous
    2018-11-17T20:25:40+00:00

    I did the same thing.  Explorer was already running so I had a step 2.5 of killing the explorer task.  Worked perfectly.

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  4. Anonymous
    2018-11-17T04:16:53+00:00

    Hello last update 17 nov 2018,  this  problem  is the third time.

    No error code but message stateing that personal  settings can not open.

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  5. Anonymous
    2018-11-03T13:47:41+00:00

    I fixed the problem by creating a new file "Desktop"

    steps:

    1. Ctrl+Alt+Del
    2. task manager
    3. File / Run new Task
    4. Apps / Windows Explorer (right-click and select "open file location")
    5. C: windows / System32/ config / systemprofile/ [create a new file named] Desktop
    6. wait a moment, it will get the desktop back. if not, go back to 'task manager',

        find 'Windows Explorer' then click 'restart'.

    it works for my pc

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