Personalized settings not responding after windows 10 updates

Anonymous
2018-01-24T15:52:26+00:00

help please

Windows 10 updates have been installed on a HP elitebook 8460p.  When i reboot I am now stuck on the personalized settings not responding on a black screen.  I have tried many things to no avail.  The solutins thati have read have not been helpful.  Any thoughts?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-08-25T00:54:42+00:00

    The following steps worked for me ...

    1. ctrl-alt-del
    2. select Task Manager
    3. in Task Manager, select File then Run new task
    4. type "explorer" in the box next to "Open"
    5. click OK

    now you should get your desktop back, I'd wait a minute or two, then

    1. reboot
    2. logon

    steps 6 and 7 may be a little slower than usual

    1. desktop appears as normal

    I hope this works as well for you as it did for me.

    worked like a charm, Thanks

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  2. Anonymous
    2018-08-23T15:29:32+00:00

    I had to let it sit for a while after doing the steps and restarting the PC.  Had the same problem with it not responding again. but after a while (not sure on how long) it was working. Good luck all.

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  3. Anonymous
    2018-08-21T06:38:51+00:00

    Did everything from step 1 to 8. When i signed in i used my Microsoft password, computer went to act as it was good but then it went to update and the came back with the same problem (personalized settings(not responding). 

    This crazy. The computer is just waiting to update at anytime it can. I even have my administration settings to let me choose when to update. Help please. I work from home.

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  4. Anonymous
    2018-08-19T16:43:22+00:00

    This worked perfectly!! Thanks soo much!!!

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  5. Anonymous
    2018-08-17T19:53:26+00:00

    We had been turning the laptop off and on all afternoon, and your fix worked.  Admittedly, it worked at Step 2 (Select Task Manager) ...   But I will bear it in mind in case we get another update.

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