Xbox app mic issues?

Anonymous
2017-11-17T07:05:32+00:00

My microphone will work perfectly on skype, discord and teamspeak but when i try and talk to my friends on the xbox app, it makes a really loud crackling noise. It's so loud, I can hear it through their headphones but when i go into the mics properties menu, it isn't making a sound despite me still hearing it through their headsets. Is this a problem with the app itself or my headset?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2017-11-26T10:48:15+00:00

I have the same exact issue, my computer had an update the night prior to this happening, I'm not sure if its related to this or if the xbox app is acting up again. I cant be in a party with any of my friends and they say it sounds like a loud crackling

noise. if there is a fix please tell me something or tell me there's one on the way.

I fixed mine by going into the advanced tab in the microphones properties and changing the format from the default.

Thank you for telling me this :D but what i was doing to get around this was connectin my controller to the pc and havi g my mic plugged in to the controller and it worked for party and games at the same time. So if this happens again for your method, heres a fall back plan (:

Can i get a step by step on this fix?

Right-click on the little speaker icon in the right-hand side of the taskbar, and click on recording devices. Double-click on your active microphone and click the tab that says "Advanced". In the drop down menu, change it from the default, I used "2 channel, 16 bit, 96000Hz (Studio Quality)".

I hope this helps

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  1. Anonymous
    2019-09-17T19:22:59+00:00

    its the pc app not working.  Not using controller

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  2. Anonymous
    2019-09-17T19:51:53+00:00

    Hi Gareth

    Changing the frequency setting only worked for my son temporarly, about a month to six weeks later the problem came back. Really frustrating. Hope you find a more permanent fix.

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  3. Anonymous
    2019-09-17T20:09:17+00:00

    For me changing the frequency doesnt work at all but thanks anyway

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  4. Anonymous
    2019-09-17T21:42:40+00:00

    Ive have the same problem/ still have problem on my desktop top. The only ebd all solution i have found. ( I did it once and it worked so it might not) is to wipe the computer. Its an extreme. I wont recommend it unless you want to clean the computer anyways. Your other option i haven't tried my self but, see if you can delete the audio drivers and see if that fixes it. Good luck.

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