Xbox app mic issues?

Anonymous
2017-11-17T07:05:32+00:00

My microphone will work perfectly on skype, discord and teamspeak but when i try and talk to my friends on the xbox app, it makes a really loud crackling noise. It's so loud, I can hear it through their headphones but when i go into the mics properties menu, it isn't making a sound despite me still hearing it through their headsets. Is this a problem with the app itself or my headset?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2017-11-26T10:48:15+00:00

I have the same exact issue, my computer had an update the night prior to this happening, I'm not sure if its related to this or if the xbox app is acting up again. I cant be in a party with any of my friends and they say it sounds like a loud crackling

noise. if there is a fix please tell me something or tell me there's one on the way.

I fixed mine by going into the advanced tab in the microphones properties and changing the format from the default.

Thank you for telling me this :D but what i was doing to get around this was connectin my controller to the pc and havi g my mic plugged in to the controller and it worked for party and games at the same time. So if this happens again for your method, heres a fall back plan (:

Can i get a step by step on this fix?

Right-click on the little speaker icon in the right-hand side of the taskbar, and click on recording devices. Double-click on your active microphone and click the tab that says "Advanced". In the drop down menu, change it from the default, I used "2 channel, 16 bit, 96000Hz (Studio Quality)".

I hope this helps

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  1. Anonymous
    2018-12-25T17:43:39+00:00

    Got to your settings

    Then go to devivde.

    Then click on sound / speakers ( im not near a pc to check what it saus exactly)if you scroll down you should see speaker propertys and microphone propertys. 

    Click on mic propertys. A little pop box will appear. In that box look for advanced settings. Then click on the far right tab. ( Once again i vant remember what it says exactly) there you should see a option to cgangc the quality of the mic. Play around with it and see if any of them work. 

    If when you change the mic quality and it says a device is using or domtsomet like that. Then your only option to fix the problem is to reset your pc to factoy default and try again. 

    I hope this helps you.

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  2. Anonymous
    2019-01-12T23:26:07+00:00

    thank you saved my friends and me a lot of headaches :D

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  3. Anonymous
    2019-01-18T07:52:59+00:00

    "Meanwhile, I would suggest that you try the steps in this link to troubleshoot game audio issues on Windows 10.

    We'll be looking forward to your reply." 

    the link had nothing to do with the problem

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  4. Anonymous
    2019-01-23T20:55:54+00:00

    Whenever I try and change it to the studio setting, its closes the window and doesn't save the change.

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