Xbox app mic issues?

Anonymous
2017-11-17T07:05:32+00:00

My microphone will work perfectly on skype, discord and teamspeak but when i try and talk to my friends on the xbox app, it makes a really loud crackling noise. It's so loud, I can hear it through their headphones but when i go into the mics properties menu, it isn't making a sound despite me still hearing it through their headsets. Is this a problem with the app itself or my headset?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2017-11-26T10:48:15+00:00

I have the same exact issue, my computer had an update the night prior to this happening, I'm not sure if its related to this or if the xbox app is acting up again. I cant be in a party with any of my friends and they say it sounds like a loud crackling

noise. if there is a fix please tell me something or tell me there's one on the way.

I fixed mine by going into the advanced tab in the microphones properties and changing the format from the default.

Thank you for telling me this :D but what i was doing to get around this was connectin my controller to the pc and havi g my mic plugged in to the controller and it worked for party and games at the same time. So if this happens again for your method, heres a fall back plan (:

Can i get a step by step on this fix?

Right-click on the little speaker icon in the right-hand side of the taskbar, and click on recording devices. Double-click on your active microphone and click the tab that says "Advanced". In the drop down menu, change it from the default, I used "2 channel, 16 bit, 96000Hz (Studio Quality)".

I hope this helps

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  1. Anonymous
    2018-06-23T05:50:55+00:00

    If the new microphone works on your computer, then it's possible that the issue is specific to the old microphone. You may contact the manufacturer of affected microphone for advanced assistance. They have the right tools to diagnose the cause of the issue.

    Regards.

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  2. Anonymous
    2018-06-21T05:44:59+00:00

    none of that worked i already tried a new mic and my mic works on discord and game chat, so i dont know what it could be.

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  3. Anonymous
    2018-06-21T04:36:42+00:00

    Thank you for confirming.

    There could be a number of factors as to why you are experiencing microphone issue in Windows 10. This could be caused by an outdated or incompatible device driver.

    We needed additional information. Have you tried using another application that requires accessing the microphone? How did it go? Have you tried using another mic? Kindly verify the changes made on your computer prior to this issue. Are you getting any error messages when trying to use the microphone?

    Meanwhile, you may follow the steps below to resolve issues with the microphone in Windows 10.

    Method 1: Run the Hardware and Devices troubleshooter.

    1. On the Start menu, type Troubleshoot and then hit Enter.
    2. Under Find and fix other problems, click Hardware and Devices, and then select Run the troubleshooter.

    Method 2: Update the microphone driver.

    1. Press the Windows key + R on your keyboard.
    2. On the run command box, type devmgmt.msc, and then hit Enter.
    3. Expand Sound, video and game controller.
    4. Right-click the microphone driver, and then click Update Driver Software.

    Method 3: Uninstall and reinstall the microphone driver.

    1. Press the Windows key + R on your keyboard.
    2. On the run command box, type devmgmt.msc and hit Enter.
    3. Expand Sound, video and game controller.
    4. Right-click the microphone driver, and then click Uninstall.
    5. Restart your computer. The driver will automatically reinstall after the restart.

    Note: If the microphone driver is not located under Sound, video, and game controller, then you may consider checking it under Audio Inputs and Outputs.

    If the issue persists, I suggest that you install the latest microphone driver. You can check your computer manufacturer's website for the updated driver or ask assistance from their support team in installing the right driver for your device.

    Let us know how it goes and we'll assist you further if needed.

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  4. Anonymous
    2018-06-20T20:54:29+00:00

    i have tried to do what the other people are saying about changing the thing to "2 channel, 16 bit, 96000Hz (Studio Quality)".  but when i do it says that the mic is being used by another app and it cant be changed so it doesnt change, so i tried deleting the microphone driver and reinstalling it but that didnt work so i still cant use the xbox app party chat on my computer

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