Xbox app mic issues?

Anonymous
2017-11-17T07:05:32+00:00

My microphone will work perfectly on skype, discord and teamspeak but when i try and talk to my friends on the xbox app, it makes a really loud crackling noise. It's so loud, I can hear it through their headphones but when i go into the mics properties menu, it isn't making a sound despite me still hearing it through their headsets. Is this a problem with the app itself or my headset?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2017-11-26T10:48:15+00:00

I have the same exact issue, my computer had an update the night prior to this happening, I'm not sure if its related to this or if the xbox app is acting up again. I cant be in a party with any of my friends and they say it sounds like a loud crackling

noise. if there is a fix please tell me something or tell me there's one on the way.

I fixed mine by going into the advanced tab in the microphones properties and changing the format from the default.

Thank you for telling me this :D but what i was doing to get around this was connectin my controller to the pc and havi g my mic plugged in to the controller and it worked for party and games at the same time. So if this happens again for your method, heres a fall back plan (:

Can i get a step by step on this fix?

Right-click on the little speaker icon in the right-hand side of the taskbar, and click on recording devices. Double-click on your active microphone and click the tab that says "Advanced". In the drop down menu, change it from the default, I used "2 channel, 16 bit, 96000Hz (Studio Quality)".

I hope this helps

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  1. Anonymous
    2018-03-18T23:15:25+00:00

    Download the xbox app on your phone, the app now supportsparty chat. My windows 10 version still doesnt work... but my iSO one on my phone works great.

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  2. Anonymous
    2018-03-18T22:52:38+00:00

    Hi,

    To see if the problem is with the Xbox app, run the Windows app troubleshooter.

    In any case that you already performed the suggested troubleshooting in this thread, seeFix Sound Problems that contains steps on how to troubleshoot audio-related issues with Windows 10.

    Don't hesitate to post back.

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  3. Anonymous
    2018-03-17T06:45:30+00:00

    It still does it for me

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  4. Anonymous
    2018-02-15T08:06:54+00:00

    Im havinf the exact same problem! I have been for a few months. 

    I used to use party chat in the windows 10 xbox app all the time and suddenly all that happens when i join a party is everyone hears a unbearable loud static.

    happens even with no mic plugged in. As soon as i join.

    Frustrating not being able to party chat.

    I tried the above suggestions and still have tge same problem.

    only change to my computer are the updates it runs when available.

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