Black screen with cursor after Windows 10 update

Anonymous
2017-11-16T15:57:00+00:00

How to fix windows 10 after update the screen after login is complete black with cursor, but nothing works, task manager wont start. I've tried to go on safe mode but all most the same thing happens, the it starts as safe mode, but I cant use anything, task manager don't work in safe mode, no CTRL +x.

I don't know what to do.

[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]

[Original title: Black screen with cursor after windows 10 update]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-11-27T16:49:15+00:00

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  2. Anonymous
    2018-02-11T09:59:18+00:00

    Hello all,

    I found a fix for this issue through following steps.

    For issue were you are getting black screen with white cursor

    >Press Ctrl+Alt+Del

    >Go to 'Services' tab

    >Look for 'AppReadiness'

    >Right click and stop it.

    Make sure you disable the same after login into Windows.

    >Click start and type 'Services'

    >Look for 'AppReadiness'

    >Right click and select 'Properties'

    >Startup type should be set to 'Disabled'

    >Set the 'Service Status' to Stopped.

    This solution worked for me. Let me know if this worked for others as well.

    Regards,

    Shameem

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  3. Anonymous
    2018-02-25T19:37:44+00:00

    Shameem, you're a genius!  This fixed the problem quickly and simply while the Microsoft tech support staff is bumbling around with their heads up their a**.  Thanks very much.

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  4. Anonymous
    2018-02-26T05:27:42+00:00

    i dont understand how you can do this with only seeing a black screen

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  5. Anonymous
    2018-02-26T05:36:19+00:00

    Am I missing something?

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