Black screen with cursor after Windows 10 update

Anonymous

How to fix windows 10 after update the screen after login is complete black with cursor, but nothing works, task manager wont start. I've tried to go on safe mode but all most the same thing happens, the it starts as safe mode, but I cant use anything, task manager don't work in safe mode, no CTRL +x.

I don't know what to do.

[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]

[Original title: Black screen with cursor after windows 10 update]

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

81 answers

Anonymous

2018-05-07T08:59:10+00:00

I also have the same problem but when it loads it says windows explorer had stopped working

my graphics driver are also 66 months out of date could this be the reason
Was this answer helpful?

0 comments No comments
Anonymous

2018-05-07T04:28:22+00:00

I did all the steps but it didn't work, i tried some youtuYo videos solutions and some of them randomly worked but just once, i think my computer needs time to solve itself the problem, and then you just need to restart, it works but the black screen is really annoying
Was this answer helpful?

0 comments No comments
Anonymous

2018-05-02T19:18:22+00:00

@ShameemP IT WORKED!!!!!! Thank you for your post. I have not found this solution anywhere else.
Was this answer helpful?

0 comments No comments
Anonymous

2018-04-30T02:51:20+00:00

I don't have a "services" tab when I do CTRL+ALT+DEL
Was this answer helpful?

2 people found this answer helpful.

0 comments No comments
Anonymous

2018-04-29T08:17:50+00:00

The black screen problem just disappeared and so far has not returned.
Was this answer helpful?

0 comments No comments