Black screen with cursor after Windows 10 update

Anonymous
2017-11-16T15:57:00+00:00

How to fix windows 10 after update the screen after login is complete black with cursor, but nothing works, task manager wont start. I've tried to go on safe mode but all most the same thing happens, the it starts as safe mode, but I cant use anything, task manager don't work in safe mode, no CTRL +x.

I don't know what to do.

[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]

[Original title: Black screen with cursor after windows 10 update]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-08-07T22:50:08+00:00

    blank screen with white cursor post login is due to profile not loading,i tried all the options mentioned in the post but no luck :(

    Then tried the below steps and it worked..

    In safe mode with command prompt I opened the eventvwr and found an error related webcachev01.dat file not loading..blah blah with some offset error

    In command prompt traversed to the folder  users\Username\appdata\local\microsoft\windows\webcache folder and deleted the webcachev01.dat file.

    Logged back into windows without any issues.

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  2. Anonymous
    2018-07-19T09:41:32+00:00

    Still happening on 1803 with new hardware, Its a profile issue not a computer issue.

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  3. Anonymous
    2018-07-14T17:13:25+00:00

    That worked for me. 5-10 minute black screen with cursor after login.

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  4. Anonymous
    2018-07-11T18:14:43+00:00

    Press F8 key till opening without releasing.

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  5. Anonymous
    2018-07-11T10:06:01+00:00

    This is great, if Ctrl+Alt+Delete works for you...

    But in my case, pressing those 3 keys just changed the cursor into an hourglass for 1 second, then it went back to the regular cursor.  Nothing more than that.

    Connecting my laptop to a monitor magically brought my install back to life  (even though I hadn't had a monitor connected throughout the rest of the Windows 10 installation).

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