Black screen with cursor after Windows 10 update

Anonymous

How to fix windows 10 after update the screen after login is complete black with cursor, but nothing works, task manager wont start. I've tried to go on safe mode but all most the same thing happens, the it starts as safe mode, but I cant use anything, task manager don't work in safe mode, no CTRL +x.

I don't know what to do.

[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]

[Original title: Black screen with cursor after windows 10 update]

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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81 answers

Anonymous

2018-03-27T10:32:56+00:00

Disableing app rediness seemed to have fixed my problem
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Anonymous

2018-03-27T00:27:26+00:00

Yep, disabling AppReadiness Service worked for me. Thank You!
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Anonymous

2018-03-16T01:06:26+00:00

It works. Since it's an application issue, not video, it stands to reason that at some point a portion of Windows might decide to function. After pressing ctl-alt-del you will see the list of security options, press task manager. The switch to services. My AppReadiness was already stopped. However from here you can "open services" which also works. After changing appreadiness from manual to disabled I rebooted and am fine.
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Anonymous

2018-03-15T22:50:15+00:00

Hi shameem,

ive followed your steps and have no 'services' tab.

any help?
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Anonymous

2018-03-13T09:30:26+00:00

It looks like the problem has been fixed by updating the video card driver.
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