Black screen with cursor after Windows 10 update

Anonymous
2017-11-16T15:57:00+00:00

How to fix windows 10 after update the screen after login is complete black with cursor, but nothing works, task manager wont start. I've tried to go on safe mode but all most the same thing happens, the it starts as safe mode, but I cant use anything, task manager don't work in safe mode, no CTRL +x.

I don't know what to do.

[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]

[Original title: Black screen with cursor after windows 10 update]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-05-08T13:59:46+00:00

    God, do you even read what the problem is? Please explain how anyone is supposed to type winver in Cortana's search field? DO YOU UNDERSTAND THAT HE'S STUCK WITH A BLACK SCREEN AND CURSER?!?!

    The answers I read on some of the Microsoft tech forums are just idiotic! It's getting to the point that you can almost count on NOBODY on an MS tech site to have a useful answer. I have a pc with a black screen and curser after bootup, and this is about the 5th computer in a month! Microsoft's answer when I call the tech support line? It's a glitch, and our 2nd level support team will call you in a couple days to help you reinstall your operating system!

     Useless . . .

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  2. Anonymous
    2018-04-17T02:10:40+00:00

    Seems like this ugly issue is happening a lot since the April 10 updates. See multiple recent threads with similar issues:

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-performance/svchostexe-application-error-0xc000000d-which/12f71014-e634-4fac-8c07-40408ba5cc95

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-performance/blackscreen-and-wsappx-issues/ba566215-5be5-47f4-bda2-9d4e1ee2b412

    These were logged less than 5 days ago and each one already has >35 people reporting the same issue. Personally I'm seeing the first variant listed here (I can't even get into safe mode).

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  3. Anonymous
    2018-03-30T07:08:31+00:00

    Disable apprediness seemed to work

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  4. Anonymous
    2018-03-30T01:12:20+00:00

    I am currently having the same issue. However stopping AppReadiness and disabling it doesn't fix it. A hard reset doesn't help either. Running in safe mode has the same symptoms. The task manager freezes after a couple of clicks through the tabs as well. My CPU also runs anywhere from 35-75% when i log in. Its a i7-8700 with 12 threads running at 4.1ghz so whatever is happening is eating my cpu up. I can get as far as opening containing folders from the task manager but hitting "This PC" on the left makes the window unresponsive. This happened right after an update. I also rolled back the system to before the update and that didn't work either. If anyone can help me i would appreciate it. I can't get to anything on this computer.

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  5. Anonymous
    2018-03-29T15:48:39+00:00

    SIMPLE FIX:  Start Services (services.msc) and scroll down to 'App Readiness'.  You'll see that this service is running.  Double click on 'App Readiness' and set it to Disabled.  Your Desktop will now open normally.

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