Black screen with cursor after Windows 10 update

Anonymous
2017-11-16T15:57:00+00:00

How to fix windows 10 after update the screen after login is complete black with cursor, but nothing works, task manager wont start. I've tried to go on safe mode but all most the same thing happens, the it starts as safe mode, but I cant use anything, task manager don't work in safe mode, no CTRL +x.

I don't know what to do.

[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]

[Original title: Black screen with cursor after windows 10 update]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-05-18T08:58:04+00:00

    Hi MBKITMGR,

    Thank you for posting here in the Microsoft Community forums. We're already aware of this issue and our engineering team is working hard to find and fix the reason for this known bug.

    You can also submit this information via the Feedback Hub app. This will help our engineering team understand and address the issue more swiftly. You can check this article on how to post your concern in the Feedback Hub app.

    We'll provide you with updates as soon as a fix has been released.

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  2. Anonymous
    2018-05-17T23:21:20+00:00

    I have a number of clients reporting the same on Windows 10 machines.  Some not all, report that once they log on, no desktop appears.  I have removed the Display Adapter driver on each as it has begun to happen, but many are reporting the issue returns.

    Event log provides no indication.

    Approx 120 desktops at last count are affected.  Is anyone at MS really looking into this.  The "workaround is not a solution" (quoted from Microsoft's own KB articles on other issue) is relevant here

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  3. Anonymous
    2018-05-08T14:19:37+00:00

    Exactly. Another microsoft idiot who doesn't read the problem. Click here, do this yadda yadda yadda. Problem is, did they ACTUALLY read the problem that you have a black screen and CAN'T SEE ANYTHING!?!?!?! Microsoft tech support idiots are the worst. Clueless, totally clueless.

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  4. Anonymous
    2018-05-07T08:59:10+00:00

    I also have the same problem but when it loads it says windows explorer had stopped working 

    my graphics driver are also  66 months out of date could this be the reason

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  5. Anonymous
    2018-05-07T04:28:22+00:00

    I did all the steps but it didn't work, i tried some youtuYo videos solutions and some of them randomly worked but just once, i think my computer needs time to solve itself the problem, and then you just need to restart, it works but the black screen is really annoying

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