Hi Linda,
just open Command Prompt (running as administrator) and type each of those 4 commands exactly as Philippe wrote them.
Then run Windows Update.
Do I open Command Prompt or Elevated Command Prompt? What's the difference?
This thing is getting too confusing. Do I type the whole thing exactly like this? What does SC mean and do I type the "start = auto"?
SC config wuauserv start= auto
SC config bits start= auto
SC config cryptsvc start= auto
SC config trustedinstaller start= auto
My access was denied....now what?